Hellios Information
Business Intelligence Analyst
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Business Intelligence Analyst
JOB TITLE
Job Title
Business Intelligence Analyst
Location:
Oxford Office
Reporting To
Head of Specialist Solutions
Job Summary
To gather customer reporting requirements and translate them into actionable intelligence, collaborating with data scientists and systems engineers to develop reporting specifications, support data architecture, and ensure accurate, timely delivery of insights.
Key Responsibilities And Requirements
Customer Success & Service Delivery
- Proactively engage with customers to understand their reporting requirements, translating business needs into actionable insights.
- Monitor changes to regulatory frameworks and the evolving risk landscape, providing customers with forward-looking insights rather than reactive responses.
- Develop and maintain relationships with key buyers, building a deep understanding of their strategic use cases and how reporting solutions can support them.
- Design and deliver training programmes for customers who wish to become advanced reporting users, ensuring materials are comprehensive, accessible, and kept up to date.
- Act as a trusted advisor to customers, supporting them through changes to reporting requirements and helping them derive maximum value from available dashboards and data.
Reporting & Dashboard Development
- Develop clear, structured reporting requirement specifications that enable data scientists to build and deliver complex dashboards efficiently and accurately.
- Collaborate with data scientists and technical teams to ensure specifications are fit for purpose, unambiguous, and aligned with both customer and regulatory requirements.
- Standardise dashboard frameworks across industries where appropriate, balancing global reporting requirements with local regulation.
- Implement and maintain a process for continuous improvement, ensuring that reports, dashboards, and underlying datasets remain aligned with questionnaire changes and evolving business needs.
- Contribute to data architecture discussions to ensure the reporting infrastructure supports scalable, high-quality analytics delivery.
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Knowledge & Experience
- Proven experience in detailing reporting requirements so that they can be effectively developed
- Experience of managing large datasets in a high-quality analytical service environment
- High degree of accuracy and attention to detail
- Work as part of the team to meet deadlines
- Proven delivery of defined targets and deadlines
- Experience of working in a growing business
- Awareness and compliance with information security standards
- Experience in a customer facing role
- Working knowledge of procurement processes within large buying organisations (desirable)
Systems & Technical Support
- Support the maintenance and management of reporting systems, working with technical teams to ensure reliability and performance.
- Contribute to data architecture planning, ensuring datasets are structured to support the delivery of standardised and bespoke reports.
- Liaise between customer-facing and technical teams, acting as a bridge between commercial requirements and technical execution.
- Maintain awareness of and compliance with information security standards throughout all aspects of the role.
Qualifications & Skills
- Aptitude for data analysis, with experience of tools for data management including MS Excel and BI tools.
- A degree or equivalent professional qualification in a relevant field.
- Excellent time management skills with the ability to prioritise competing demands effectively.
- Strong verbal and written communication skills in English, with confident use of business language in client-facing contexts.
Personal Attributes
- Solution-oriented with a resilient, can-do attitude — tenacious in the face of challenges.
- A natural relationship builder who enjoys working with people across different functions and industries.
- Committed to continuous learning and professional development.
- Goal and target driven, with the discipline to stay focused on outcomes.
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Salary and remuneration
This post will attract a competitive salary and our benefits include:
- 25 days’ annual holiday plus bank holidays
- Blended working
- Contributory pension scheme
- Paid compassionate leave
- Free car parking
- Flexi Friday scheme
- Access to discounted employee benefits through Salary Extras
- Refer a Friend scheme (applicable to some posts)
- Varied programme of social events
The Company
Hellios is a leading supplier information and risk management company operating in the financial services and defence industry. Established with the primary objective to benefit major blue-chip companies and their suppliers. Hellios provides a single streamlined approach by sharing data across an industry community in areas including modern slavery, cyber security and GDPR.
Since its inception as a startup in 2012, Hellios has experienced rapid growth, expanding to over 120 employees and establishing offices across Australia, the UK, The Netherlands, Spain, and Ireland. The Company is continuing to grow quickly and a key part of this role is to prepare the Company for further growth.
At Hellios, we are guided by an ethos centred on delivering unparalleled service quality and innovative technology. Our commitment rests upon nurturing enduring, sustainable relationships with both our buyer and supplier clientele. To delve deeper into Hellios's core values shaping the culture embraced by our team, partners, and our customer-centric approach, please visit our website at Hellios.com.
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