Business Intelligence and Database Lead

Job Title: Business Intelligence and Database Lead Reporting to: Professional Services Director

Purpose of the Role The Business Intelligence and Database Lead is responsible for developing, maintaining, and enhancing the organisation’s data analytics, data quality, and data governance frameworks. The role ensures that business data is accurate, reliable, and aligned with strategic objectives. You will support data‑driven decision‑making by designing insightful dashboards, maintaining data integrity, ensuring compliance with governance standards, and improving data literacy across the organisation.

You will collaborate with global data architecture and modelling teams, regional CAFM support, and operational finance. The role oversees data modelling, reporting architecture, and database governance to support scalable analytics across CAFM systems, BMS telemetry, lifecycle modelling, and operational datasets. This position plays a key role in delivering advanced dashboards and predictive insights for operational teams, asset managers, and clients.

Key Responsibilities • Lead and support operational performance reporting across the business and manage a pipeline of reporting requirements (Finance, Operations, P&C, IT, FM). • Lead the design and development of enterprise Power BI dashboards and reporting frameworks. • Build scalable data models using Power BI, DAX, and Power Query. • Lead management of enterprise data platforms including Snowflake, SQL databases, and cloud data warehouses. • Design ETL/ELT processes integrating CAFM, IoT, and financial systems. • Ensure data integrity, performance optimisation, and security compliance. • Implement self‑service BI capabilities for operational and client stakeholders. • Maintain a functional specification library for dashboards and ensure design documentation is up to date. • Work with the Building Performance Director on predictive and prescriptive analytics, including statistical and machine learning models. • Enforce BGIS data governance frameworks and standards, prioritising CAFM systems such as Joblogic and Vantify. • Collaborate with CMMS and CAFM Data & Operations Support to automate data quality checks. • Implement database migration plans for legacy data domains and ensure appropriate access control and adherence to data retention policies. • Document business rules, data definitions, data flows, and schemas. • Establish and maintain enterprise data governance frameworks, including data dictionaries, metadata standards, and access control policies. • Implement data quality monitoring and validation processes aligned with corporate and client reporting standards. • Optimise Power BI datasets for performance and scalability. • Deliver training and workshops to提升 data literacy across the business. • Support ad‑hoc tasks related to UK service technology operations.