UPMC Global Operations Center Limited
Business Intelligence Developer - EHR Implementation
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Business Intelligence Developer - EHR Implementation
Business Intelligence Developer – EHR Implementation
Location: Swift Square One Job Type: Specified Purpose
Overview of the Role
The Business Intelligence (BI) Developer will play a critical role in designing, developing, and delivering reporting and analytics solutions to support a large-scale Electronic Health Record (EHR) implementation programme.
The role focuses on transforming complex clinical, operational, and financial data into actionable insights, supporting decision-making across clinical, operational, and executive stakeholders. The successful candidate will collaborate with technical teams and stakeholders to build scalable, secure, and user-friendly reporting solutions aligned with programme objectives and governance standards.
This role also requires strong business analysis skills, including engaging with stakeholders to gather, analyse, and translate reporting requirements into dashboard and data-driven solutions. It offers the opportunity to contribute to transformative EHR capabilities, enhancing patient care and operational efficiency.
Primary Duties & Responsibilities
Business Analysis & Requirements Gathering
- Engage with clinical, operational, finance, and programme stakeholders to elicit and document reporting requirements
- Facilitate workshops and interviews to gather insights on user needs, workflows, and decision-making processes
- Translate business and clinical requirements into clear functional specifications and data definitions
- Define KPIs, metrics, and success criteria in collaboration with stakeholders
- Validate requirements through walkthroughs and user sign-off processes
Reporting & Dashboard Development
- Design and develop customised Meditech EXPANSE reports and configure dashboards in Meditech’s Business & Clinical Analytics (BCA) platform
- Develop interactive Power BI dashboards supporting EHR workflows and operational performance
- Build executive-facing dashboards to support programme and organisational decision-making
- Ensure reports are intuitive, user-friendly, and aligned with stakeholder needs
Data Integration & Modelling
- Develop and maintain scalable data models integrating data from EHR, integration engines, and external systems
- Apply best-practice data modelling techniques (e.g., star schema, DAX optimisation)
- Collaborate with integration and data teams to ensure accurate and timely data availability
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EHR Programme Support
- Work across multiple EHR workstreams to define and prioritise reporting deliverables
- Support System Integration Testing (SIT), User Acceptance Testing (UAT), and go-live validation activities
- Contribute to the overall reporting and analytics strategy for the programme
Data Governance & Quality
- Ensure adherence to data governance standards, data protection regulations (GDPR), and security protocols
- Define and maintain data dictionaries, metadata, and business rules
- Implement validation and reconciliation processes
Performance Optimisation & Deployment
- Optimise report performance and usability
- Manage Power BI workspace deployment, version control, and release cycles
- Support the transition of reporting solutions into business-as-usual (BAU) operations
Qualifications & Experience
Essential Requirements
Experience and technical competency in the following:
- 1+ years developing Power BI solutions in enterprise environments (e.g., Microsoft Power BI / Microsoft Fabric)
- Proven business analysis / requirements gathering experience in a data reporting context
- Strong expertise in Power BI (DAX, Power Query, data modelling)
- Ability to translate business requirements into technical solutions
- Proficiency in building and optimising complex SQL / T-SQL queries and data transformations using Azure Data Factory
- Bachelor’s degree in one of the following (or related discipline):
- Computer Science
- Data Analytics / Data Science
- Information Systems / Information Technology
- Software Engineering
- Mathematics / Statistics
Desirable Attributes
- Healthcare or EHR implementation experience (preferably with Meditech Expanse)
- Familiarity with healthcare workflows and reporting requirements
- Postgraduate qualification (e.g., MSc in Data Analytics, Health Informatics, or related field)
- Proficiency in Microsoft Office suite (Excel, Word, PowerPoint, Visio, MS Project)
- Certifications (e.g.):
- Microsoft Certified: Power BI Data Analyst Associate (PL-300)
- Microsoft Azure Data certifications (e.g., DP-203)
- Business Analysis certifications (e.g., CBAP, CCBA, BCS BA)
Note: This role description may evolve alongside UPMC’s operational needs. Priorities and responsibilities are subject to adjustment.
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Edinburgh Statement & Benefits
Equal Opportunity
UPMC is an equal opportunity employer. We champion diversity and foster an inclusive environment for all employees.
Total Rewards
UPMC offers a competitive, fair, and growth-oriented benefits programme, including:
Core Benefits
- Fully compensated maternity and paternity leave for new parents
- Competitive pension plan
- Company-funded Death in Service Benefit (x3 annual salary)
- Critical Illness cover for employees up to age 66
Performance & Recognition
- Annual ACES performance rewards programme
- Recognition aligned with UPMC’s strategic mission
Work-Life Balance
- Enhanced annual leave (maximum of 27 days)
- Flexible working opportunities to support external family commitments
Development & Career Growth
- Opportunities for skill development and career advancement through continuous learning
- Strategic transitions aligned with your professional goals
About UPMC
UPMC is a renowned multinational academic medical centre, dedicated to delivering people-focused, high-quality healthcare. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC drives innovation through:
- Clinical and technological breakthroughs
- Cutting-edge research
- Comprehensive education
The organisation extends its expertise globally via UPMC International, operating in:
- Italy
- Ireland (including Whitfield Hospital, Kildare Hospital)
- Croatia
- Provides specialized care via subsidiary centres like UPMC Sports Surgery Clinic (Dublin), UPMC Aut Even Hospital (Kilkenny)
- Extends oncology services (UPMC Hillman Cancer Centre) in Waterford & Cork
- nationwide concussion management network
- Home to the UPMC Global Technology Operation Centre (Kilkenny)
For over 15 years, UPMC has delivered high-quality healthcare in Ireland’s South East, expanding with ambulatory care, cancer treatment, and sports medicine across multiple locations. To support comprehensive care, outpatient services can be found via:
- UPMC Carlow Outreach Centre
- UPMC Rx’s 4th Clinic (Mallow)
- UPMC’s nationwide sports medicine clinics
Together, UPMC’s global initiatives ensure world-class health solutions reach more locations, early cancer prevention and diagnosis supported.
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