Trinity Homecare
Business Manager
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Business Manager
š Location: Bristol
š· Salary: Up to Ā£50,000 per annum š° OTE Potential: Up to Ā£60,000 with performance-related bonus
ā° Hours: 37.5 hours per week, Permanent Full-time š” Company: Trinity Homecare Group
About Trinity Homecare
At Trinity Homecare, we are proud to deliver Outstanding[^1] rated homecare services. Our mission is empowering people to live safely, independently, and happily in their own homes.
As part of Trinity Homecare Group, you will join a team built on:
- Compassion
- Integrity
- Excellence
Our carers and managers are dedicated to delivering exceptional, person-centred care, supporting clients and their families with respect and empathy at every stage.
We are seeking a commercial, people-focused Business Manager to lead our branch and drive its growth.
About the Role
The Business Manager will have full accountability for:
- Performance & profitability of the business
- Continuous growth & reputation of the service
- Balancing commercial performance, operational excellence and regulatory compliance
- Creating a positive, high-performing culture, ensuring staff feel supported and motivated to deliver outstanding care
- Business development, including:
- Building private pay clientele
- Strengthening professional referral partnerships
- Enhancing local community profile of Trinity Homecare
Contract type: Full-time, permanent (37.5 hrs/week) Salary benchmark: Salary is upfront, with a bonus potential increasing earnings to Ā£55KāĀ£60K (OTE).
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Key Responsibilities
Team Leadership & Development
- Lead, inspire, and develop a high-performing team to deliver exceptional, person-centred care
- Direct people operations, including recruitment, training, supervision, and staff development
Performance & Growth
- Take full P&L accountability, driving profit growth while meeting operational targets
- Develop and execute local growth strategies (private pay expansion, partnerships)
- Secure and nurture relationships with:
- Clients & families
- Healthcare professionals
- Key stakeholders
Operations & Compliance
- Ensure safe, effective staffing levels achieving cost-effective, quality delivery
- Oversee quality and safeguarding, implementing continuous improvement
- Monitor regulatory compliance (CQC standards included)
- Prepare and present reports to senior management
Cultural Champion
- Champion Trinityās core values, fostering a positive, inclusive, āone teamā culture
Requirements
Essential Skills & Experience
- Proven track record in a senior management role within a regulated domiciliary care setting
- Level 5 Diploma in Health & Social Care (or in progress)
- Strong understanding of CQC compliance and quality frameworks
- Demonstrated ability in:
- Business growth or performance improvement strategies
- Change leadership and driving innovation
- Team management and stakeholder relations
Administrative & Logistics
- Full UK driving licence
- Access to a personal vehicle (assumption: for client and inter-branch visits)
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Why Join Trinity Homecare?
Professionally
- Join a top-tier care provider, ranked in the top 4% of CQC-rated companies
- Competitive salary + bonus package (Ā£50K base, Ā£55KāĀ£60K OTE potential)
- Flexible, 37.5-hour weekly schedule with ability to adapt to operational demands
Work Environment
- Supportive, collaborative leadership team
- Career and professional development opportunities
- Training Centre approval (NCFE) allowing staff growth while working
Cultural Advantage
- Values-driven organisation that prioritises investment in people
- Environment where care ethos translates into every team interaction
About Us
Award-winning care provider with over 20 years experience. Rating:
āOutstandingā by the CQC (top 4% of homecare UK-wide) 1
Services are defined by:
- Personality-driven care (personalisation primary)
- Trust founded through relatable professionalism
- Emphasis on compassionate values
As a values-based authority, Trinity:
- Live the four core values daily:
- Truly Belong
- Build Trust
- Here to Care
- Be the Change
- Offer role progression for experienced and new carers alike
- Champion continuous learning (nations-recognised qualifications on the job)
Footnotes
-
CQC "Outstanding" rating = highest achiever in UK care standards 2023. [View Report - Example] (link to be inserted per policy) ā©
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