NHS Scotland
Business Manager - Acute Services

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NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The Role
We are now looking to appoint a Business Manager who will report to and work closely with the Chief Operating Officer (COO) of our Acute Hospitals Division in the provision of executive leadership support across a complex and concurrent portfolio of work programmes.
With a particular focus on Service Development and Improvement, Effective Performance Management, Financial and Corporate Governance the post will impact and influence at the most senior level within the organisation to ensure the delivery of the Board’s key priority actions.
The successful candidate will operate in a complex and political environment and will have a central role supporting, often within demanding timeframes, key performance priorities as defined by the Chief Operating Officer including development and contribution to planning and service delivery, budget control and the delivery of quality improvement targets.
This high profile and challenging role comes with a high degree of autonomy and one where the post-holder is required daily to anticipate, identify and provide solutions to a variety of complex operational issues and at the same time provide expert guidance on a wide and extensive range of matters to the Chief Operating Officer and the wider divisional leadership team. The postholder will report to the Head of Business, with close working with the Chief Operating Officer and Directors in the Acute Division
We are looking for someone who will bring and develop expertise and knowledge regarding complex health and social care regulation and it would therefore be advantageous for experience in a NHS or Local Authority organisation, applications are also welcome from the wider public and private sector.
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Educated to degree level in a relevant subject (or equivalent experience) we are looking for an individual who has a strong track record of managing projects at a senior level in a large and complex organisation and can demonstrate a track record in the development and contribution to policy, planning and service delivery encapsulating evidence of performance management, monitoring and evaluation techniques.
If you are inspired by the challenges this opportunity presents and believe you have the relevant skills, experience and qualities we are looking forward to receiving your application.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination.
The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
For more information about the role please refer to the Job Description.
Duration, Location, and Working Pattern:
This is a permanent, full-time post of 36 hours per week.
- Location: based in JB Russel House, 1055 Great Western Road, Glasgow, G12 0XH
- Shift pattern: Monday to Friday.
What We Offer
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
- A minimum of 27 days annual leave, increasing with length of service, plus public holidays
- Membership of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies


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Interested?
If you would like to find out more about the post before applying, for a confidential discussion you can contact:
- Scott Wilson, Head of Business and Corporate Programmes - scott.wilson@nhs.net
- Maria Smith, Business Manager - maria.smith@nhs.net
Details on how to contact the Recruitment Service and the Recruitment Process:
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
Show us the real you: Your application should reflect your skills, experience, and motivations authentically. Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers. Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
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