HM Prison and Probation Service
Business Manager - Corporate Services, Yorkshire and the Humber Probation Service, Full Time, Various Locations (Ref: 20118)
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This position can be based at BARNSLEY MAGISTRATES BARNSLEY, S70 2HW, NMS 1 Burgage Square, WF1 2TS, NMS 379 York Road, LS9 6TA, NMS Barclays House, HU1 1RS, NMS Church House, HD1 1SG, NMS New Chase Court, DN31 1XD, NMS Norwich House, HU1 3ES, NMS Suite 1, Grd Fl, Unit 2 Hawke Street Business Park, S9 2SU, NMS West Offices, YO1 6HT, NMS Westgate House, HX1 1PD, NPS 108 LOWTHER STREET YORK, YO31 7WD, NPS 30 ALBION STREET DEWSBURY, WF13 2AJ, NPS 34 BENNETTHORPE DONCASTER, DN2 6AD, NPS 45 DIVISION STREET SHEFFIELD, S1 4GE, NPS 5/7 HAYWRA CRESENT HARROGATE, HG1 5BG, NPS ACORN HOUSE BARNSLEY, S71 1HH, NPS ASHLEY BUSINESS COURT ROTHERHAM, S60 1RU, NPS CITY COURTS BRADFORD, BD1 1LA, NPS ESSEX LODGE NORTHALLERTON, DL7 8SG, NPS FRATERNAL HOUSE BRADFORD, BD1 4HP, NPS Northways Scarborough, YO11 1JH, NPS UNIT 1 SCUNTHORPE, DN15 6JH, NPS WATERLOO HOUSE LEEDS, LS1 2EE, SCARBOROUGH COUNTY COURT SCARBOROUGH, YO11 2JS
Job Summary
Please refer to Job Description
Job Description
Some roles in probation require employees to have access to additional intelligence systems that require a higher level of vetting. An example of this, is the multi-agency ‘Visor’ system. If you are applying for a role that requires you to access systems such as Visor, you will be expected to undertake additional vetting for this once you commence in post, in addition to the pre-employment checks.
Overview Of The Job
The Business Manager will operate across multiple functional areas of the business. The job holder provides support to the senior team within their functional business area to assist in the successful service delivery, including making recommendations regarding operational and administrative requirements.
The jobholder will act as an interface between the senior leadership team and teams across the function and internal and external stakeholders on a range of issues.
This is a non-operational post although the job holder is required to develop an understanding of Probation Service policies and procedures at a regional and national level as well as an understanding of wider Civil Service policies and procedures as relevant.
The jobholder will report directly to the Head or Deputy Head of the functional area and have line management responsibilities for the Diary Manager, Senior Administrative Officers and Case Administrators within their designated functional area.
Summary
The purpose of the role is to provide support to the senior leadership team in the business function. The jobholder will ensure that performance across the function is monitored, that issues are highlighted and opportunities to improve efficiency and effectiveness are proactively pursued.
The job holder will communicate effectively to ensure that the senior leadership team, and others as appropriate, are informed of priority matters and are provided with advice to help them to operate effectively.
The job holder acts as a single point of contact within the function for a number of areas, Information Assurance, Business Continuity, and Workforce Planning, with lead responsibility for a portfolio of key areas, such as implementation of new procedures. The role holder will provide advice, support and signposting to managers and staff across teams in the function and region.
The jobholder will ensure effective management of the estate portfolio within their remit, ensuring that their business area complies with health, safety and fire regulations and escalating to their head of functional area where appropriate. The job holder is also responsible for maintaining a suite of risk assessments and ensuring staff understand their personal responsibilities for Health and Safety.
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The role holder will have financial responsibilities including budget monitoring, procurement, and authorizing expenditure. They will be required to understand and comply with HMPPS and Civil Service financial policies.
The job holder will also build relationships and liaise with a range of internal and external stakeholders to support partnership working and effective service delivery.
Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities, and duties:
- Directly line manage, and provide secondary line management, for staff to support good practice and personal development through effective supervision, coaching and facilitation of progression processes.
- Monitor and deliver procedures relating to human resources, equalities and inclusion, staff performance management, and learning and development.
- Oversee and maintain robust administrative processes to gather, monitor and synthesise business performance data to support staff development and service improvement, and support preparation for audits and inspections.
- Maintain knowledge of, and assist with the review and improvement, of a range of organisational policies and local procedures, providing advice, guidance, and support to staff.
- Adhere to financial compliance policies with financial responsibilities to include monitoring the function’s budgets, supporting financial planning activities, coordinating resource procurement, and authorization of some expenditures.
- Complete the workforce planning tool and provide accurate information to support decision-making by senior leaders with regards to resource and workforce management, and involvement with regional recruitment activities.
- Build effective relationships with teams across the business, external stakeholders and partner agencies as a Probation Service Representative, including planning and coordinating engagement events as required.
- Manage facilities portfolio for designated area, complete all required health and safety risk assessments, and maintain appropriate systems for reporting and escalating issues, ensuring compliance with health, safety and fire policies and regulations, and security requirements.
- Respond to changing business needs, queries and requests, completing ad-hoc tasks as appropriate to meet deadlines and support service delivery.
- Lead the development of pilot initiatives, undertake specific tasks, and hold specific areas of responsibility as determined by the Head of Operational Function, supporting the senior leadership team with emerging business issues.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
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Behaviours
- Leadership
- Working Together
- Making Effective Decisions
- Developing Self and Others
- Delivering at Pace
Experience
Essential
- Demonstrate experience of managing workload of senior level executives and extensive stakeholder engagement.
- Demonstrate experience in using Microsoft Office programmes to present information and data and reviewing outputs for quality.
- Demonstrate experience of effectively managing financial or other resources.
Technical
- Essential
- NVQ Level 4 in Business Administration or equivalent in a relevant subject (or appropriate practical experience)
- Sufficient ability in Microsoft Word, Excel, Outlook, and PowerPoint
Some roles in probation require employees to have access to additional intelligence systems that require a higher level of vetting. An example of this, is the multi-agency ‘Visor’ system. If you are applying for a role that requires you to access systems such as Visor, you will be expected to undertake additional vetting for this once you commence in post, in addition to the pre-employment checks.
Essential
- NVQ Level 4 in Business Administration or equivalent in a relevant subject (or appropriate practical experience)
- Sufficient ability in Microsoft Word, Excel, Outlook, and PowerPoint
Person specification
Qualifications
-
Essential
- NVQ Level 4 in Business Administration or equivalent in a relevant subject (or appropriate practical experience)
-
Sufficient ability in Microsoft Word, Excel, Outlook, and PowerPoint
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Delivering at Pace
- Working Together
- Leadership
Technical skills
We'll assess you against these technical skills during the selection process:
- Question to be asked at interview
Benefits
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.
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