Charlotte Tilbury Beauty
Business Manager
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Business Manager
Business Manager, Charlotte Tilbury - Harrods
Location: Knightsbridge Hours: 40 hours per week, Full time Contract: Permanent
About Your Role
A Charlotte Tilbury Business Manager is a leader with commercial acumen, an entrepreneurial spirit, and the ability to drive a unique vision. They thrive on change and are passionate about creating magical customer experiences through genuine connections, expert artistry, and exceptional products. They serve as an admirable role model for both customers and colleagues.
About Us
As the fastest-growing beauty brand, we are dedicated to disrupting and revolutionizing the beauty industry. We achieve this through our captivating products, stunning artistry, and by building strong emotional connections with our global customers and colleagues. Our unique culture encourages fearlessness, innovation, and an entrepreneurial mindset, empowering our people to think outside the box as we expand globally. We seek inspirational talent to join our magical journey.
Key Accountabilities
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Reporting to the Area Manager, you will be responsible for:
- Creating and driving the ultimate Charlotte Tilbury brand experience by exceeding KPIs.
- Inspiring your team to deliver their best performance.
- Pioneering customer experiences, aiming to turn customers into Charlotte Tilbury ambassadors.
- Selling our products, leading by example, and encouraging customer loyalty.
- Coaching and mentoring your team, supporting their development through on-the-job training and ongoing guidance.
- Collaborating and innovating, influencing and building lasting relationships across retail and head office functions.
Requirements
Your Skills and Experience
- Proven management experience at Deputy Manager level or above.
- A track record of delivering exceptional results, including KPIs and people management, ideally gained in a fast-paced environment such as beauty, retail, or FMCG.
- A true leader who believes in the strength of their team, inspiring and empowering them to achieve their full potential.
- Highly organised, a problem-solver who can think on their feet with an innovative spirit.
- Adaptable, able to implement processes and routines effectively.
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Benefits
What is in it for you?
- Comprehensive on-the-job training and the opportunity to attend Charlotte's Magic Academy.
- Empowerment to disrupt processes positively and run your business with an entrepreneurial approach, supported by your Business Manager and the wider business.
- Inclusion in a company that celebrates achievements, with scope for growth and progression to support your development.
- Exclusive access to new product launches before anyone else and a full Charlotte Tilbury look upon passing probation.
- An incredible staff discount and access to Tilbury Treats, our rewards platform offering savings on gym memberships, cinema tickets, and more.
Our Mission
'TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVES'
WE WOULD LOVE TO WELCOME YOU TO OUR TEAM! APPLY TODAY!
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