Universities Superannuation Scheme (Ltd)
Business Manager
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Business Manager
Place of Work: London
Contract Type: Permanent
When you join USS, the size and scale of our pension scheme means you will have numerous opportunities to learn and develop your career. Given our size, you'll have real autonomy and influence as you collaborate closely with a wide-ranging team of experts.
Our office is a vibrant place to work, and we offer flexibility of office/homeworking due to our hybrid model.
About the Role
In your role as Business Manager, you will make a meaningful and valued contribution from the outset. This role will provide a great opportunity to act as a strategic partner and trusted adviser to the Group General Counsel (GGC), enabling the effective leadership, prioritisation, and delivery of the GGC function. The role will support the translation of strategic objectives into clear priorities and actionable plans, ensuring alignment across the GGC management team and effective coordination of key initiatives.
In partnership with GGC Operations and other functional leads, the role will help ensure the function operates in a joined-up, focused, and outcome-driven way. Through oversight of strategic priorities, leadership team effectiveness, and cross-functional coordination, the role will enable the GGC to drive performance, maintain organisational alignment, and deliver against its most critical objectives.
What You Will Be Doing
As a trusted part of the Group General Counsel team, you will be responsible for:
Strategic Planning, Prioritisation, and Delivery
- Partner with the GGC Management Team to shape and deliver the team’s strategic priorities, ensuring clarity of objectives and alignment to wider USS goals.
- Support the translation of strategic objectives into clear, actionable plans, ensuring priorities are well defined, sequenced, and deliverable.
- Oversee the tracking and delivery of key strategic initiatives, ensuring appropriate focus, pace, and accountability across the GGC management team.
- Proactively identify, assess, and escalate risks to delivery, supporting timely and effective resolution.
- Lead or coordinate delivery of high-impact, cross-functional initiatives on behalf of the GGC, ensuring clarity of scope, ownership, and outcomes.
- Support the resolution of complex or sensitive issues that cut across teams or require senior stakeholder engagement.
- Ensure lessons learned and continuous improvement are embedded across key initiatives.
Executive Support and Leadership Enablement
- Act as a trusted adviser to the GGC, supporting effective decision-making through insight, briefing, and prioritisation support.
- Enhance effectiveness of the GGC management team, including forward planning and ensuring clear follow-through on actions.
- Support the GGC in setting and driving a clear direction for the team, ensuring consistent understanding and alignment.
- Support the GGC on organisational design, talent, and succession planning.
- Facilitate effective communication and cascade of key messages, priorities, and decisions.
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Cross-Functional Coordination, Alignment, and Team Effectiveness
- Act as a central point of coordination across Legal, Governance, and GGC Operations, ensuring activities are aligned and interdependencies are effectively managed.
- Work closely with GGC Operations to ensure strategic priorities are supported by appropriate resource and budget planning.
- Ensure that key initiatives requiring input across the team and/or across multiple stakeholders are joined-up, well coordinated, and delivered in a cohesive manner.
- Support the GGC and management team in maintaining a high-performing, well-managed function, including clarity of objectives, accountability, and performance tracking.
- Support the GGC and work closely with the Governance and Legal teams to drive high-quality advice and reporting from the GGC function to Boards and Committees.
- Identify opportunities to enhance effectiveness, improve ways of working, and strengthen collaboration.
- Contribute to fostering a positive and inclusive team culture.
Stakeholder Engagement
- Build strong relationships across the organisation, including with senior leaders, to ensure the GGC function is well understood, aligned, and effectively supported.
- Support the GGC in preparing for key internal and external engagements – ensuring clear, consistent, and high-quality messaging.
- Represent the GGC team in key forums as appropriate.
About You
We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, then please apply, regardless of whether you meet all the requirements outlined in this profile.
To be successful in the role, you will have:
- Experience working with a large and complex organisation with a complex stakeholder environment.
- Proven track record of project management and delivery across multiple business areas, effecting positive change.
- Demonstrated ability to identify opportunities for continuous improvement and drive enhancements to ways of working, processes, and team effectiveness.
- Experience of effective management of executive/non-executive relationships.
- Excellent organisational, communication, and interpersonal skills and an ability to influence and drive matters to successful completion.
- Track record of successfully building effective relationships across an organisation and engaging with a wide range of stakeholders.
- Trusted, discreet, and proactive in anticipating needs and adding value.
- Strong analytical skills with the ability to translate data into actionable insights.
- Previous experience as a Business Manager, Chief of Staff for a division, or equivalent.
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Why Join Us?
At USS, every individual contributes to building a secure financial future for our members and their families. We strive to create a work environment where everyone can thrive professionally while making a meaningful impact on the lives of others. We're also committed to helping you build your career by providing opportunities for development. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactive management team. Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture, and excellent range of benefits!
How We Will Reward You
- Great starting salary
- Generous annual leave package
- Access to a high-quality pension scheme provided through Universities Superannuation Scheme
- Supportive people policies (including enhanced occupational sickness pay and family-friendly pay)
- Financial contributions towards your personal development to help you maintain your physical and mental wellbeing
- Access to a range of health and wellbeing services, i.e., private healthcare, discounted gym membership
- Learning and development opportunities to develop your skills, knowledge, and talent
- Employee Volunteer Days to support the communities where you work and live
- Cycle to Work Scheme
Our Culture and Values
Our people are what make us different. We work together to create a diverse and inclusive culture that embraces individuality, where people are welcomed and feel comfortable in the knowledge that they can be themselves. Our purpose firmly states the importance of members, putting them ‘front and centre’ of what we do. This is embedded through our values:
- Integrity
- Collaboration
- Excellence
About Us
Universities Superannuation Scheme (USS) was established in 1974 as the principal pension scheme for universities and other higher education institutions in the UK. We work with around 330 employers to help build a secure financial future for almost 577,000 members and their families. We are one of the largest private defined benefit pension schemes in the UK, with total assets of around £76.8bn (at 31 March 2025). To find out more, please visit https://www.uss.co.uk
USSL is proud to be an equal opportunity employer. We strive to ensure our recruitment process is as flexible and inclusive as possible so we can attract diverse candidates and recruit the best talent. We want all candidates to perform at their best during the recruitment process, so if you need any reasonable adjustments or if there is anything we can do to help support you through your recruitment journey, please let us know by contacting resourcing@uss.co.uk.
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