Marston Holdings
Business Operations Administrator
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Business Operations Administrator
Location: Sheffield
Are you highly organised, detail-focused, and ready to thrive in a fast-paced office environment where your work truly makes a difference?
We are looking for a Business Operations Administrator to join our growing, dynamic team in Sheffield.
This is a fantastic opportunity to play a vital role behind the scenes—keeping our field operations running smoothly and efficiently every day.
If you enjoy variety, problem-solving, and being at the heart of a busy operation, this could be the perfect role for you.
Key Responsibilities
- Supporting the team in achieving key performance targets (KPIs)
- Coordinating tasks to ensure smooth delivery of services
- Communicating confidently with clients and stakeholders via phone and email
- Providing real-time and pre-planned support to field agents
- Liaising with third-party providers to manage bookings and resources
- Carrying out quality checks on completed fieldwork
- Assisting with general office administration
- Preparing and packaging field agent kits for dispatch
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What We’re Looking For
- Strong organisational skills and attention to detail
- Excellent written and verbal communication abilities
- Ability to manage multiple tasks in a fast-paced environment
- A proactive and team-oriented approach
- Confidence in handling a variety of queries
What We Offer
- Competitive Annual Leave
- Ongoing Learning and Development
- Full-time position (37.5 hours per week)
- Health Cash Plan (to support well-being)
- Pension Scheme (to help secure your future)
- Staff Benefits, including:
- Discounts on shopping, travel, dining, and health & wellness services
- Enhanced Maternity & Paternity Package (subject to eligibility criteria)
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About Engage
Engage is a technology-driven field services provider, part of Marston Holdings Limited, a parent company comprising eight brand entities specialising in areas such as judicial services and clean air technology. We aim to support local, central, and private sectors through our market-leading technology-enabled solutions, from design and implementation to management and recovery.
We are an equal opportunity employer, committed to:
- Creating an inclusive environment
- Valuing merit and passion in our team
- Supporting diversity and fairness at every level
Note: New starters will undergo a Disclosure and Barring Service (DBS) clearance. Personal circumstances may require updates to the organisation.
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