Post Office Ltd
Business Operations Advisor
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Summary
- Salary: Competitive plus comprehensive benefit package
- Grade: 3B
- Reporting Line: Chief Corporate Affairs Officer
- Contract Type: Permanent
- Working pattern: Hybrid
- Location: London
- Closing Date: 29th July 2026
What To Expect
As a Business Operations Advisor within the Corporate Affairs team, you will join us on our journey and undertake a valuable role responsible for contributing to the delivery of functional objectives, always modelling Post Office behaviours and demonstrating a Postmaster first mindset. Acting as a trusted advisor and coordination lead, the role will bring expertise in business operations, stakeholder engagement, and delivery of functional priorities, following best practice across planning, reporting, and operational management.
The Business Operations Advisor will support the Chief Corporate Affairs Officer in driving business priorities forward and lead coordination of key strategic and operational activity across the function, ensuring effective visibility, alignment, and delivery. They will act as a central point of coordination between the executive and the wider team, enabling alignment between strategic priorities and day-to-day delivery, and supporting the overall effectiveness and performance of the function.
The role will also provide targeted executive support where required, ensuring the Chief Corporate Affairs Officer is effectively supported in managing priorities and stakeholder engagement, while maintaining a primary focus on driving outcomes and delivery across the function.
How our people behave is as important to Post Office, as what is delivered. The Business Operations Advisor will role model the Post Office behaviours and demonstrate a Postmaster first mindset.
What We Can Do For You
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 25 days annual leave (rising to 30 after 2 years), plus bank holidays
- Up to 10% on target bonus opportunity
- Generous pension scheme with minimum 9% employer contribution
- Access to 24/7 digital GP services and our Employee Assistance Programme
- 6 x Life assurance and income protection after 12 months service
- Over 400 online courses, mentoring, apprenticeships, and development programmes
- Access to our benefits platform for exclusive discounts & savings
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What you’ll need to succeed
Experience And Qualifications
- Experience supporting delivery of business or functional priorities through coordination, planning, or project activity
- Experience working with a range of stakeholders across teams to deliver shared outcomes
- Experience delivering or contributing to projects or workstreams
- Experience preparing high-quality written outputs (e.g. reports, briefings, presentations)
- Experience working in a fast-paced, complex environment with competing priorities
- Proven experience collaborating with peers, colleagues, and stakeholders to contribute to the delivery of functional strategy to achieve business objectives.
- Experience in establishing successful, cross-functional stakeholder relationships.
- Demonstrable experience of leading on the delivery of project milestones to achieve key objectives.
Skills And Capabilities
- Strong stakeholder management skills, with the ability to build relationships and influence across teams
- Demonstrates sound judgement in interpreting priorities, managing ambiguity, and recommending appropriate actions
- Strong organisational and planning capability, with the ability to manage multiple priorities and drive delivery
- Ability to coordinate complex activity and bring structure to ambiguity
- Strong written and verbal communication skills, with attention to detail
- Analytical and problem-solving skills, with the ability to interpret information and support decision-making
- Commercial awareness and understanding of business priorities
- Ability to work independently, applying judgement and knowing when to escalate
- High levels of discretion and professionalism when handling sensitive information
- Proactive, adaptable, and resilient, with the ability to operate effectively in a fast-paced environment
- Excellent interpersonal skills with the ability to adapt communication styles and collaborate cross-functionally to drive successful outcomes and business decisions.
- A trusted advisor with the ability to apply knowledge of their own specialism as well as knowledge of related areas.
- Commercial business acumen with the ability to make data-driven business decisions.
- Displays a passion for pursuing personal development opportunities and expanding industry knowledge.
- Demonstrates a strong commitment to upholding the values and principles of Post Office.
- An ambassador for promoting equality, diversity, and inclusion within all areas of responsibility.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Please note that if successful in this role your contractual job title will be Business Operations Specialist
About Us
At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.
Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners, and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you.
Application Guidance
Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.
As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk
We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location