The Law Debenture Group
Business Operations Assistant
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About Law Debenture
Law Debenture is an Investment Trust supported by a wholly owned professional services business. LawDeb is an unusual and exciting proposition: on a day-to-day basis, we are nimble, ambitious, and small enough to know everyone by name, while also benefiting from the profile and credibility of a listed business. This is thanks to our 135-year-old FTSE250 investment trust and our fast-growing independent professional services business, with over 300 colleagues across 6 business lines.
At LawDeb, we prioritise making a positive impact. We seek the very best people to shape our business for the next stage of our proud history and growth. Our ambition is to innovate, collaborate, and deliver peace of mind and excellence for our clients and one another.
We’re building a culture where everyone is trusted, supported, and empowered to pursue their success. Working with us means accessing our envisionable client network, innovative projects, and brilliant colleagues.
Role Overview
The Business Operations Assistant plays a central operational role within the CSS Business Line, acting as the connection between client delivery roles, financial management, and contract management. Directed by a team lead or manager with growing autonomy, the role demands enthusiasm, proactivity, and curiosity.
Key responsibilities include maintaining accurate data within internal systems, ensuring client deliveries run smoothly, asking insightful questions, flagging issues, and demonstrating a genuine interest in the CSS business and wider Law Debenture group.
Key Responsibilities
Engagement and Data Management
- Manage client projects within PSA systems, ensuring accurate project setup, maintenance, and lifecycle tracking.
- Develop an understanding of client contracts and how contractual terms flow into management information and reporting.
- Maintain a consolidated operational tracker as the single source of truth for:
- Revenue forecasting
- Resource utilisation
- Live project data
- Gain insights into:
- Pricing models
- Scope of services
- Billing processes through the PSA system.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Billing and Financial Reporting
- Support month-end billing processes, including:
- Timesheet completion
- Revenue forecast reviews
- Data accuracy sign-off
- Collaborate with the Senior Business Operations Partner to review, consolidate, and distribute MI (Management Information) and governance reports:
- Ensure accuracy
- Maintain timely delivery to stakeholders
Systems and Process Improvement
- Contribute to PSA platform implementation and improvement projects by capturing operational requirements from an end-user perspective.
- Champion adoption of operational systems and tools and identify automation opportunities.
- Support the Senior Operations Business Partner on projects focused on operational processes and business performance improvements.
Team Support and Coordination
- Prepare team meeting slides using standard templates:
- Collate updates
- Format content in advance
- Assist in the induction and onboarding of new CSS colleagues, including training on PSA tools.
- Arrange business line meetings and manage calendar invites as required.
- Manage and address support requests within agreed SLAs (Service Level Agreements):
- Triage and resolve straightforward queries directly.
Person Specification
- Strong attention to detail: Conveyed through pride in data accuracy.
- E.g., completing timesheets accurately.
- Balancing workload and meeting SLAs against deadlines.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
-
Commercial Awareness: Comfortability with billing processes, revenue forecasting, and P&L basics.
- E.g., Understanding pricing models, scope of services, and billing processes through PSA systems.
-
Proactive and curious: Demonstrate questioning, knowledge-building, and problem-spotting.
- E.g., Enthusiastic approach, identifies problems, provides solutions.
-
Self-starter: Takes initiative, owns workload, and early issue escalation.
- E.g., Flags workload capacity issues, executes responsibility направленно and proactively.
-
Clear communicator: Effective oral and written communication across teams.
- E.g., Builds positive relationships with team members, managers, and clients.
-
Can-do attitude: Solution-focused and helpful to stakeholders.
-
Understanding of CSS Services: Grasps clients, operations, and can articulate them to others.
-
PSA platforms (Kantata)/finance tools experience: Familiar with software, internal and client-specific processes and procedures.
Your Reward
- Competitive salary with performance bonus scheme
- Generous pension contribution
- Full healthcare cover
- Health cash plan
- Life assurance
- Buy/sell annual leave scheme
Additional Information
Success at LawDeb grows from those who build themselves and enhance our environment. Diversity and inclusion are our strengths: We hire based on merit and qualifications, valuing all individuals equally.
If adjustments are needed for a reasonable participation adjustment during recruitment, please notify relevant personnel.
We conduct thorough referencing, including credit and criminal record checks.
For further inquiries about LawDeb and open roles, contact: careers@lawdeb.com.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills