University of Leeds
Business Operations Officer
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Business Operations Officer
Business Operations Officer – School of Psychology
School of Psychology
Location: University campus (hybrid and flexible working arrangements considered)
Do you thrive in a fast-paced administrative environment? Are you a highly motivated, organised individual with excellent operational and procedural skills? Do you enjoy supporting student education and delivering high-quality business operations?
We are seeking a dedicated Business Operations Officer to reinforce the School of Psychology’s team, delivering admin and operational excellence across multiple streams.
About the Role
This is a pivotal administrative position within the School of Psychology, ensuring smooth execution of business, operations, health & safety, and HR processes. You will act as a multi-skilled operationalPoint, providing strategic support, maintaining documentation, and driving continuous improvement.
Key Responsibilities
Support the Business Operations team by:
- Inbox & system coordination – Managing communications, tracking inputs and outputs.
- Procurement & receipting – Assisting with goods ordering, tracking, and inventory.
- Data & system maintenance – Updating Teams, SharePoint, databases and trackers.
- Health & Safety coordination – Supporting H&S activities and inductions.
- Primary point of contact – Fielding staff queries and resolving issues.
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You’ll also take end-to-end ownership of key processes, including:
- Prolific, Giftpay, and PhD Researcher (PGR) administration – Focusing on user support, compliance & process refinement.
- Visiting Titles – Maintaining accurate records and supporting academic continuity.
- Training & cross-cover – Stepping in to bolster team resilience.
Additional tasks include:
- Mettings support and minute-taking – Preparing docs, distributing minutes.
- HR assisting –
- Visa compliance & scholar support for International students.
- Timekeeping administrative (timesheets, payroll queries).
- Estates & Facilities – Supporting access coordination, reporting, and space requests.
- Demographic considerations: Note: This post is not dependent on start date; suitable for all visa categories.
Requirements
Critical success factors:
- Proven experience in university or third-sector administration, preferably in academic environments.
- Strong organisation, time management & process efficiency skills.
- Ability to prioritise and multitask across a mixed workload.
- CRUCIAL: Familiarity with university policies, data management and Microsoft Teams/SharePoint.
- Health & Safety awareness – Experience in practical compliance advantageous.
- Excellent communication skills for staff interactions and reporting.
- Self-motivated, capable of self-initiated learning in rapidly evolving systems.
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About the University of Leeds
We stand by our commitment to campus and community, offering pioneering opportunities for professional development and a collaborative team culture.
This role forms the heart of academic service, making every contribution integral.
Benefits
Experience a supportive work environment with:
✅ 42 days’ paid leave per year (~26 days + significant University holidays, including Christmas closure).
✅ Generous pension scheme plus free life assurance.
✅ Staff Wellbeing – Access to Tulip – The Edge gym, discounted pool/sauna/climbing-wall memberships.
📚 Personal Development – Engage with University’s professional learning courses complimentary.
👗 Lifestyle benefits – On-site childcare discounts, pension plans, shopping schemes, and travel subsidy support.
Plus: Dont-for-profit healthcare discounts, Learning & Skills Network grants for further courses.
The bigger picture
As part of this school, you’ll be delivering the support that enables educators, staff, and students to thrive. Tangible, meaningful change starts with your technical yet personalised contributions.
Contact for Queries
Jack Armstrong, Business Operations Manager ✉️ J.D.Armstrong@leeds.ac.uk 📞 +[National phone number-redacted]
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