Squire Patton Boggs
Business Operations Team Leader - Manchester
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Business Operations Team Leader
About the Role
We are seeking a Business Operations Team Leader to join our team in central Manchester. The perfect candidate will be a self-motivated, positive individual with a "can-do" mentality, committed to delivering comprehensive reprographics, post room, and archiving services.
About Squire Patton Boggs
Squire Patton Boggs is a global law firm recognised for its strategic approach at the intersection of law, business, and government. With over 1,500 lawyers across more than 40 offices on four continents, we serve a diverse client base—from established corporations to start-ups, supporting them through legally robust and commercially sharp solutions.
In the UK, our offices are based in Birmingham, Manchester, Leeds, and London. Our firm fosters a supportive, inclusive culture, promoting flexible working, wellbeing initiatives, and programs to support life and career development.
Our Manchester Team
The Manchester Business Operations team currently includes:
- 2 Business Operations Assistants, covering reprographics, post room, and archiving services for both colleagues and clients.
This role sits within the wider Business Operations team, alongside Facilities and Reception.
Core Responsibilities
- An onsite role, reporting to the Assistant Facilities Manager, this position involves overseeing and managing Business Operations support while ensuring high-quality, cost-effective delivery.
- Team leadership: Manage the Business Operations team, conduct annual appraisals with performance objectives, and assist in recruitment as needed.
- Escalation point for internal queries; key external contact for stationery and courier suppliers (attending relevant meetings as required).
- Oversee daily post room, reprographics, and archiving operations, guaranteeing all time-sensitive deadlines are met.
- Focus on individual team development and implement strategies to enhance team performance.
- Collaborate closely with the Contracts Manager to build and maintain strong supplier relationships.
- Lead quarterly Team Leader meetings (UK-wide), occasionally taking minutes and sharing updates with senior management.
- Flexibility is key: Rotate shifts (8:00 AM – 6:00 PM), cover absences, and work overtime when necessary.
- Deeds Audits: Work with Real Estate partners to complete 6-monthly audits of signed documents (coordinating with other UK offices) and report discrepancies to the Quality & Risk team.
- Assist Reception in coordinating new starter Health & Safety inductions.
- Occasional UK office travel may be required for team duties.
- Provide ad-hoc Reception cover.
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Requirements
- Relevant experience: Prior work in mail, reprographics, and archiving within a professional office environment, ideally in a similar supervisory team role.
- Leadership ability: Capable of listening, clarifying instructions, and fostering a collaborative team environment.
- Client-facing approach: Proactive, detail-oriented, and willing to use initiative to deliver excellent service.
- Flexibility & adaptability: Willing to cross-train in different departments as needed.
- IT skills: Proficient in Microsoft packages and adaptive to new systems quickly.
Next Steps
For more information, visit our careers page. Online applications only accepted—please do not send queries by email.
At Squire Patton Boggs, we celebrate inclusion and diversity in all aspects. Our recruitment process is deliberately adaptive to accommodate a wide range of needs, ensuring accessibility for all candidates. We embrace applications regardless of age, neurodiversity, disability, family/parental status, race, religion, ethnicity, sexuality, gender identity, or other protected characteristics. Should you require accommodations, please let us know.
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