NATS is the UK’s leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.

Closing Date: 2/7/2026
Salary: £60,701.00 - £80,935.00
Please include a Cover Letter with your application.

Purpose of the Role

To support and co-ordinate the work that drives the Capital Programmes and Transformation (CPT) team forward on financial, resourcing and strategic business issues. Working closely with the Senior Business Planning & Performance Manager and key stakeholders across the business.
Working together with the CPT Leadership team to help them efficiently deliver on all aspects of the budget.
Providing a well-managed and consistent plan that demonstrates efficient utilisation of resources to deliver all CPT activity.
Working with the Senior Business Planning & Performance Manager to ensure day-to-day consistency of accurate & timely services are delivered by the Business Services team and creating / maintaining a multitude of relationships that CPT has across NATS.
The role has a broad remit requiring proactive, flexible and adaptable skills and capabilities that deliver agile & innovative solutions to a wide range of Business Services issues.

Accountabilities

• Working closely with the Senior Business Planning & Performance Manager to create and ensure adherence to the Business Planning timeline for CPT. Building and maintaining key relationships with colleagues in the Finance teams to support this activity.
• Responsible for ensuring that the long-term headcount plans across CPT align with the evolution of the Directorate’s strategy.
• Assist and co-ordinate the creation and delivery of the final Business Plan outputs for all Directors within CPT, ensuring that the quality of outputs delivers key objectives and that they are aligned with wider NATS strategic direction.
• Creating, analysing and communicating business reporting outputs for senior managers across CPT.
• Responsible for initiating and maintaining strong relationships with key stakeholders across NATS that deliver a high-quality customer focussed service.
• Responsible for the consistency of business / resource / financial reporting and providing analysis that enables the Directors within CPT to deliver their respective business plans, resolve resource management issues and execute good business management practice.
• Responsible for gathering, challenging and analysing key data from senior managers across CPT that supports the consolidated headcount position, and ensures alignment with the financial envelope and resource constraints for each Director.
• Responsible for delivering continuous improvement and strategic change management within the Business Services team by providing the right environment for change and clear guidelines that support adherence to best practice.
• Responsible for creating and maintaining business processes on the BMS system where Business Management and Support have a direct involvement and also where we support others in CPT to create/update any of their processes.
• Responsible for ensuring the collation of corporate reporting dashboard on behalf of CPT to meet leadership meeting deadlines with ultimate submission to Company Secretariat.
• Work as an integral member of the Business Services leadership team, providing mutual support and challenge, and proactively contributing to positive teamwork and clear, joined up communications to all stakeholders.
• Proactively support other ad hoc initiatives and activities in support of Business Services work as appropriate for this grade and to deputise for Senior Business Planning and Performance Manager as required.