Compass Group
Business Readiness Coordinator
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Location: Birmingham/Hybrid/mobile
Business Area: Enterprise Change & Transformation
Reports to: Programme Manager
Ready to help shape the future of Compass?
We're looking for a highly organised and proactive Business Readiness Coordinator to support the rollout of a major enterprise-wide transformation programme across Compass Group UK & Ireland. Working as part of our Enterprise Change & Transformation team, you'll play a key role in ensuring colleagues are prepared, supported, and set up for success as new systems and ways of working are introduced across the business.
The Role
As a Business Readiness Coordinator, you'll work closely with Programme Managers and Change Leads to coordinate user onboarding, system access, readiness activities, and first-line support throughout programme deployments and go-live periods. You'll help ensure users have the right tools, permissions, guidance, and support needed to successfully adopt new operational processes.
You'll Be Responsible For
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- Coordinating user onboarding and system access across key business platforms.
- Supporting colleagues with system queries, access issues, and readiness activities during rollout and hypercare periods.
- Maintaining deployment trackers, user records, and programme data to ensure accuracy and compliance.
- Providing administrative support including meeting coordination, minutes, documentation, and presentation preparation.
- Supporting the distribution of training materials, user guides, and communications to ensure successful adoption of new ways of working.
About You
We're looking for someone who thrives in a fast-paced environment and enjoys bringing structure, organisation, and support to large-scale business initiatives.
You'll Ideally Have
- Experience in administration, project coordination, business support, or programme delivery.
- Strong attention to detail and confidence managing large volumes of data.
- Excellent Microsoft Office skills, particularly Excel, along with experience using project tracking tools.
- Outstanding organisational and communication skills.
- A customer-focused approach with the ability to support and guide users through change.
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Desirable Experience
- Supporting transformation, change, or technology programmes.
- User access management or basic IT support processes.
- Experience within hospitality, retail, contract catering, or multi-site organisations.
- Supporting training, onboarding, or user adoption activities.
Why Compass?
This is an opportunity to join one of the UK's leading food and support services businesses and be part of a high-profile transformation programme that will shape how teams work across Compass Group UK & Ireland.
You'll gain exposure to large-scale change, work with stakeholders across multiple sectors, and play a critical role in helping colleagues embrace new ways of working.
If you're organised, detail-oriented, and passionate about supporting change, we'd love to hear from you.
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