Business Services Assistant

Business Services Administrator (Administrative Role)

Closing date: 05 July 2026

We’re looking for someone eager to progress their career and take on a new challenge within our evolving One Council Business Services function. This role offers variety, responsibility, and the opportunity to contribute to a service undergoing transformation and innovation.

About the Role

You’ll play a key role in delivering efficient, high-quality administrative support across a range of business services activities.

Core responsibilities include:

• Providing support to operational managers, stakeholders, and clients
• Leading service developments and change initiatives while organising and managing tasks effectively
• Administering client information systems, ensuring data accuracy and maintaining confidentiality
• Building strong partnerships with both internal and external stakeholders

Key Tasks

The role involves a range of critical activities to keep Business Services running smoothly:

• Organising, coordinating, planning, and prioritising processes, activities, and projects
• Managing shared email inboxes across multiple workstreams:
  • Safe Places
  • 50+ Forums
  • Volunteer Passport/Volunteer Gateway
  • Social Connection
  • First Contact
  • Health and Wellbeing Team
• Inputting, managing, analysing, and presenting data to drive operational decision-making and KPI reporting
• Developing high-quality documentation and publications, providing advice and guidance
• Enabling effective meeting administration (committees, AGMs, forums, subgroups) by preparing and distributing materials on time
• Identifying efficiency improvements and enhancing service quality through procedural and process refinements