Tokio Marine HCC International
Business Support Administrator
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Business Support Administrator
Business Support Administrator
Position-Type: Permanent, full-time
Location: Bridgend, Wales
Why Tokio Marine HCC?
Standing still is not an option in the current world of Insurance. Tokio Marine HCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, we evaluate and manage risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values—and so is a desire to grow and provide creative, innovative solutions to our clients.
About Operations
Operations sits at the heart of Tokio Marine HCC, ensuring the smooth running of all business processes—from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency, enabling our teams across the business to deliver exceptional results every day. Our value statement: "Ops makes it happen."
Operations is made up of 7 functions, and this role sits within:
The International Delivery Centre
The International Delivery Centre is at the heart of how we deliver exceptional underwriting and claims services across our global business—combining expertise, innovation, and collaboration. You'll be working across diverse insurance lines, using data, technology, and continuous improvement to make a real impact every day.
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Joining the International Delivery Centre means being part of a high-performing team that values growth, agility, and the opportunity to shape the future of specialist insurance.
Job Purpose
To assist and participate in the day-to-day operations of the Business Support team by inputting and processing Tokio Marine HCC Policy Underwriting data. This role is an outstanding opportunity for bright, motivated candidates who are keen and willing to learn—ideal for those at the start of their careers or those looking to build on previous office/administration experience. It serves as an excellent stepping stone into the Insurance industry.
Key Responsibilities
- Ensure allocated incoming work tasks are processed, maintained, and validated accurately, in a timely manner, and in accordance with agreed company service standards
- Correctly identify and prioritise high-priority work
- Liaise with Underwriters, Underwriting Assistants, and other internal/external colleagues in a professional and courteous manner, always seeking to professionally resolve queries
- Attend and actively participate in meetings—both locally and at other UK Tokio Marine HCC offices—as reasonably required
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Skills and Experience Specification
- Proficiency in Microsoft Office, particularly Excel
- Excellent written and verbal communication skills
- Willingness to work both as part of a team and independently
- Demonstrates attention to detail to ensure accurate documentation
- Prepared to study towards relevant insurance qualifications
What We Offer
Tokio Marine HCC offers a competitive salary and a comprehensive employee benefits package. We are a successful, dynamic organisation experiencing rapid growth and are seeking energetic, confident individuals to join our team of professionals.
The Tokio Marine HCC Group of Companies is an equal opportunity employer. For more information, visit www.tmhcc.com.
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