HM Prison and Probation Service
Business Support Administrator (Risk and Capabilities Unit) (Ref: 19393)
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Location Edward House, Birmingham, B1 2RA Greater Manchester Probation Trust, Manchester, M16 0PQ MOJ JCC Manchester CJC, M60 9DJ
About the Role
Job Title: HMPPS B3 - Business Support Administrator
Personnel Security Countermeasures (PSC) is recruiting an enthusiastic and organised individual to join their growing team. This varied and rewarding role supports the operational delivery of personnel security vetting across HMPPS and provides exposure to a wide range of administrative functions.
The successful candidate will play a key role in ensuring the smooth running of the team by performing a combination of core administrative and operational responsibilities, including:
- Managing shared mailboxes and communications
- Supporting onboarding activities for new staff
- Monitoring vetting applications and associated timelines
- Processing references and exclusion checks efficiently
- Coordinating equipment orders and leave records
- Allocating cases and workload to team members
- Maintaining accurate and secure records
- Providing general administrative support to senior leaders
The role requires someone with:
- Strong organisational and time management skills
- Exceptional attention to detail, especially when handling sensitive information
- The ability to prioritise and manage multiple tasks under tight deadlines
- A professional and discrete approach when working with stakeholders
- Confidence in managing confidential and security-sensitive materials
Key Requirements
Security & Eligibility
Due to the nature of the work, all successful applicants must:
- Undergo and pass HMPPS Vetting and the appropriate level of National Security Vetting.
- Demonstrate five years of continuous UK residency prior to application (mandatory for security clearance).
- Undergo a criminal record check and meet government security requirements.
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The role requires candidates to have access to government assets, meaning compliance with the Baseline Personnel Security Standards is essential.
Nationality
Eligible applicants include:
- UK nationals
- Citizens of the Republic of Ireland
- Commonwealth nationals with right to work in the UK
- EU, EEA, Swiss nationals (including family members with settled/pre-settled EUSS status)
- Turkish nationals with eligible work rights
For full details, see Nationality Requirements.
**Reserve List]
Candidates who meet requirements at interview but are not initially appointed will be placed on a 12-month reserve list. This may allow future appointments without reapplying.
Assessment & Selection Process
Selection Behaviours
Applications will be assessed against the following Civil Service behaviours:
- Changing and Improving – Proactively seeking ways to enhance current processes
- Delivering at Pace – Managing workloads efficiently while maintaining quality
- Making Effective Decisions – Balancing speed with accuracy under pressure
- Managing a Quality Service – Ensuring meticulous record-keeping for sensitive data
Assessment Method
This vacancy uses Success Profiles to evaluate Behaviours, Strengths, and Experience. Finalists may be invited for an interview, though no formal feedback will be given unless an interview takes place.
Additional Notes
- Artificial Intelligence may be used to highlight hiring spikes, but all examples must be truthful and directly from personal experience. Plagiarism (including AI-generated material) can lead to application withdrawal.
- Technical checks and Baseline Personnel Security credentials are mandatory prior to appointment.
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Benefits
Compensation & Pensions
- Annual Salary: £29,107
- Civil Service Pension Contribution: £8,432 (employer contribution**)
- Total Employer Contribution: 28.97% (Civil Service Pension Scheme)
Work-Life & Learning
- Flexible working options supporting work-life balance
- Discouraged learning and development opportunities within HMPPS
- Dedicated annual leave plus public holidays
Inclusion & Wellbeing
- Commitment to diversity, including the Civil Service Disability Confident Scheme
- Support for veterans via the Great Place to Work for Veterans initiative
- Professional development aligned with Civil Service People Plan
Additional Allowances
Season Ticket Advance Scheme: Assists with travel expenses for commuters. Public and bank holidays (varies by region).
Next Steps & Contacts
Additional Information:
Full details on recruitment principles, equality, and general Civil Service Code available at: 🔗 Civil Service Commission 🔗 Candidate Information
Once live, save this job detail for your records—it will no longer be accessible after the vacancy closes.
Queries? Email:
📧 MJ Recruitment Enquiries → moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
✆ Phone: 0345 241 5358
For Civil Service Commission complaints: Email Moj-recruitment-vetting-enquiries@gov.sscl.com
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