Tokio Marine HCC
Business Support Administrator
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Business Support Administrator
Business Support Administrator
Position Type: Permanent, full time Location: Bridgend, Wales
Why Tokio Marine HCC?
Standing still is not an option in the current world of Insurance. Tokio Marine HCC (TMHCC) are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, an unparalleled track record, and a solid balance sheet, TMHCC evaluates and manages risk like no one else. Beyond profit, our commitment is to empower our people and deliver on our promises while providing creative and innovative solutions to our clients.
About Operations
Operations lies at the heart of TMHCC. We ensure seamless business processes, from policy administration and claims handling to data, technology, and delivery. Our focus is on driving efficiency, enabling teams to consistently deliver exceptional results.
Value statement: "Ops makes it happen."
The International Delivery Centre
The International Delivery Centre is central to delivering outstanding underwriting and claims services globally, combining expertise, innovation, and collaboration. Your role will involve working across diverse insurance lines, leveraging data, technology, and continuous improvement to drive real impact.
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Key highlights of the role:
- Part of a high-performing team valued for growth, agility, and the opportunity to shape specialist insurance’s future.
Job Purpose
To assist in the day-to-day operations of the Business Support team by accurately inputting, processing, and validating TMHCC Policy Underwriting data.
This position is an excellent entry-level opportunity within the insurance industry, ideal for:
- Students or early-career professionals eager to learn.
- Candidates building on existing office or administration experience.
Key Responsibilities
- Process and maintain allocated incoming work tasks accurately and timely, adhering to company service standards.
- Identify, prioritise, and resolve high-priority work efficiently.
- Liaise with Underwriters, Underwriting Assistants, and internal/external colleagues:
- Maintain professionalism and courtesy while swiftly resolving queries.
- Actively participate in both local and UK-wide TMHCC office meetings, as required.
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Requirements & Skills
- Proficiency in Microsoft Office, particularly Excel.
- Exceptional communication skills (both written and verbal).
- Ability to work independently as well as within a team environment.
- Meticulous attention to detail to ensure documentation accuracy.
- Willingness to study towards relevant insurance qualifications.
Benefits & Culture
At Tokio Marine HCC:
- A competitive salary and employee benefit package.
- Growth with a dynamic, rapidly expanding organisation.
- Support and trust for individuals driven by curiosity and innovation.
- An equal opportunities employer dedicated to promoting diversity.
Website: www.tmhcc.com
Note: LI-HJ1 ∈ Please.apply
Why join us? We hire the most consistent, sachsiose [sic] people who want to make a difference, regardless of background. We give them the tools—and confidence—to change conventions and ensure doing the right thing aligns with every action.
This is your moment to shape impact—will you contribute? We’re waiting.
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