VONNE (Voluntary Organisations' Network North East)
Business Support and Finance Officer
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Contract Type: Permanent
Role Type: Employment
Hours: Part time
Application deadline: Sunday, July 26, 2026 - 23:59
Based: Gateshead
Salary: £27,300 Pro Rata
Salary Type: Fixed Salary
Location: Tyne and Wear
Role description: Officer
Overview
Blaydon Youth & Community Centre (BYCC) is seeking a proactive and highly organised Business Support & Finance Officer to join our team.
This is a varied and rewarding role that sits at the heart of our organisation, providing essential support across finance, administration, governance, compliance, HR, and day-to-day operations. You'll play a key role in ensuring our systems, records, and processes are accurate, efficient, and professionally managed, helping us continue delivering high-quality services to children, young people, families, volunteers, community groups, and the wider community.
This is much more than a traditional administration role. You'll work closely with colleagues, trustees, volunteers, partners, suppliers, and funders, supporting everything from finance and room bookings to recruitment, meetings, grant monitoring, and organisational compliance.
If you're someone who enjoys bringing order to busy environments, improving systems, solving problems, and knowing that your work makes a genuine difference, we'd love to hear from you.
Responsibilities
- Provide high-quality business, finance, and administrative support across the organisation.
- Process invoices, receipts, payments, and other financial transactions using accounting software.
- Maintain accurate financial records and support basic reconciliations.
- Assist with grant monitoring, expenditure tracking, and the preparation of financial information for funders and trustees.
- Manage room booking enquiries and maintain accurate booking records.
- Act as a professional first point of contact for visitors, customers, volunteers, partners, suppliers, and other stakeholders.
- Respond to enquiries by telephone, email, and in person in a professional and welcoming manner.
- Organise meetings, prepare agendas and documentation, and take notes or minutes where required.
- Maintain accurate databases, filing systems, and organisational records.
- Support HR administration, including recruitment, onboarding, and maintaining staff and volunteer records.
- Assist with governance, compliance, GDPR, and policy administration.
- Liaise with suppliers, contractors, funders, and partner organisations as required.
- Support colleagues with a wide range of business support and operational tasks.
- Identify opportunities to improve systems, processes, and ways of working.
- Maintain confidentiality and handle sensitive information appropriately.
- Undertake other duties appropriate to the role to support the effective operation of the organisation.
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Requirements
- Experience in an administration, business support, finance support, office coordination, or operations role.
- Strong organisational skills with the ability to manage multiple priorities and work to deadlines.
- Excellent attention to detail and a commitment to producing accurate, high-quality work.
- Confidence working with financial information, invoices, payment records, spreadsheets, and accounting software.
- Good IT skills, including Microsoft Office and the ability to learn new systems quickly.
- Excellent written and verbal communication skills.
- A professional, friendly, and customer-focused approach when dealing with colleagues, visitors, and external organisations.
- Ability to work independently, use initiative, and contribute positively as part of a team.
- Ability to identify opportunities to improve systems and processes.
- Understanding of confidentiality, GDPR, and the importance of handling sensitive information appropriately.
- A commitment to delivering excellent customer service and maintaining high professional standards.
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Desirable
- Experience using QuickBooks, Xero, or similar accounting software.
- Experience within a charity, community organisation, school, public sector, or small business.
- Experience supporting grant monitoring or funder reporting.
- Experience supporting recruitment, HR administration, or staff onboarding.
- AAT, bookkeeping, business administration, or a relevant finance or administration qualification.
- Full UK driving licence and access to transport.
Benefits
- A meaningful role within a charity that makes a visible difference in the local community.
- A varied and rewarding role where no two days are the same.
- A welcoming and supportive working environment.
- Flexible working across a 30-hour week.
- Opportunities for training and professional development.
- The opportunity to develop skills across finance, governance, HR, compliance, operations, and charity management.
- A collaborative team where your ideas and contributions are valued.
- Staff discount within our café.
- The opportunity to help improve systems and shape the future development of the organisation.
This is an excellent opportunity for someone who wants more ownership and variety than a typical administration role. You'll join a friendly, ambitious organisation where your organisation, accuracy, and initiative will be genuinely valued, and where your work will help ensure our services continue making a positive difference to the local community.
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