Cornwall Council
Business Support Assistant
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Business Support Assistant Vacancies
Safe and Caring Communities – Cornwall Council
About the Role & Service Team
Would you like to work within a role that makes a tangible difference? We’re looking for two Business Support Assistants (one full-time, one part-time) to join our Safe and Caring Communities service in Cornwall. Our mission? To enhance the lives of our residents through compassionate, high-quality support.
Cornwall Council operates with the following core values, which are embedded in everything we do:
- Compassion
- Honesty & Integrity
- Trusting & Being Trustworthy
- Fairness & Respect
- Openness & Collaboration
Your central focus will be to shield our frontline practitioners’ time for direct work with residents, ensuring efficient communications with service users and partner agencies. In doing so, you’ll play a vital role in achieving the best possible outcomes for Cornwall’s community.
Key Responsibilities
In this role, you’ll support the delivery of high-quality business support services, including (but not limited to):
- Monitoring and managing admin email accounts for task coordination and communications.
- Distributing correspondence and reports to relevant parties.
- Maintaining and updating records management systems, both digital and filing-based.
- Administering routine meetings; drafting agendas, recording minutes, and ensuring adherence to deadlines.
- Processing financial transactions and inputting data into the Case Management System.
- Managing complex procedures with meticulous attention to detail, strict deadlines, and compliance.
A flexible working approach is key—the role may occasionally require you to work remotely (e.g., from home) where needed. However, there will be a commitment to regular office attendance (a collective hour rotation system/casual days as required) to facilitate the smooth delivery of our core business hours: Monday–Friday.
What You’ll Bring to the Role
Essential Requirements:
- GCSEs (or equivalent): Grades 9-4 (previously A-C), including English and Maths.
- Strong keyboard dexterity and rapid, accurate typing skills.
- Administrative/workplace experience—any advantages here will be favoured, but not compulsory. Extensive on-the-job training will be provided.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Personal Qualities:
- Excellent interpersonal and communication skills—you must liaise effectively with all staff levels, service users, and partner agencies.
- Discretion and professionalism— diplomacy is essential when dealing with diverse stakeholders.
- Adaptability. Busy, fast-paced environments require flexibility and the ability to prioritise tasks efficiently.
- Reliability. High-quality, deadline-driven outputs are critical.
A basic criminal record disclosure is a standard requirement for this post.
What We Offer
Core Employee Rewards & Benefits
Cornwall Council is committed to being an employer of choice, offering:
- Competitive Salary – Fair pay for valuable contributions.
- Pension Scheme. A career-average rebated scheme, with the option for voluntary extra contributions.
- Generous Annual Leave Entitlement – and the potential to accrue additional leave via payroll deductions.
- National Award-Winning Employee Health & Wellbeing Programme. A holistic approach to supported health and mental wellbeing.
- Wider Benefit Package. An employee discounts scheme, providing access to local and national services and goods.
In addition to these core benefits, there will be significant opportunities to progression options and career development that align with your strengths and aspirations.
About Us
Cornwall Council delivers life-changing services to:
- Over 500,000 local people.
- More than five million visitors annually.
People work in diverse environments and positions across the council, fostering a vibrant culture of collaboration and service excellence.
We champion inclusivity and diversity—building a diverse, accessible workforce that reflects and improves the lives of Cornwall’s communities. As an equal opportunities and Disability Confident employer, officers are assessed purely based on merit.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Fair Recruitment Practices
Cornwall Council upholds safer recruitment principles, ensuring a rigorous process to safeguard children, young people, and vulnerable adults under our care.
Application: Key Requirements for Your Supporting Statement
To maximise your application, please address each of the following points using examples from your experience, qualifications, or transferable skills:
- Detail your experience in maintaining accurate electronic and paper-based filing systems.
- Explain your background in administative/business support work and successes.
- Outline a specific example where you delivered high-quality outputs under pressure.
- Describe a meeting where you arranged and minuted proceedings.
- List Microsoft Office applications you use confidently, including:
- A detailed task example illustrating one application’s usage in your work/career.
Additional Notes
- Salary scale: The salary for this role will align with a Band 2.
- Applications. They are not editable post-submission; please seek assistance before submission via careers@cornwall.gov.uk.
Contact & Flexibility
We welcome interest in flexible working options, including part-time hours or compressed schedule arrangements.
For an informal discussion on the role, please reach out to Neil Palmer at: Neil Palmer – AdultsAdminWest@Cornwall.gov.uk
Full role profiles and additional job details are available if needed.
Fair & Equal Opportunities
Cornwall Council fosters an inclusive and diverse workplace. We value applicants of all backgrounds, ages, genders, and identities.
We’re committed to safeguarding standards—this role aligns with our principles to ensure a safe and respectful environment for our staff and service users.
Thank you for your interest. Apply now to help us enhance the experience of Cornwall's residents. Let’s work together and make a genuine difference!**
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills