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Business Support Assistant
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Dudley Metropolitan Borough Council
Business Support Assistant – Inclusion Team
16 hours per week
Grade 3
£25,185.00 - £25,583.00 pro rata
We are the Inclusion Team - a small and dedicated group of people working to deal with all aspects of suspensions and permanent exclusions from schools across the borough. Our team ethos is primarily child-centred, to ensure that every child is in suitable education.
Due to the current postholder reducing their working hours, we are looking to appoint a Business Support Assistant to work the remainder of the hours over 3 days, Wednesday to Friday. This a hybrid-working position (home and office-based depending on business need).
Amongst your tasks will be:
- To provide first line support for schools, families, Children’s Services, other Council departments and outside agencies relating to exclusions.
- To provide business support to officers within the Inclusion Team, including the arranging of meetings and appointments.
- To maintain a complex data and record system using Microsoft Excel and Word. Also includes the Council’s education database Synergy (experience not necessary as training can be given).
You will be a highly motivated and efficient person with a positive approach towards working within a team.
You will be educated to NVQ level 2 or equivalent and be open to further training and development possibilities.
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You will have the ability to communicate with a wide range of people and demonstrate a clear understanding of customer care.
You will have excellent keyboard skills, be able to use a range of ICT systems and solutions and demonstrate good numerical and verbal reasoning skills.
The ability to prioritise and organise your own workload is also essential.
Workplace Attendance: Working in the office 3+ days a week (pro-rata) or Onsite full time
So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.
Application Process:
- Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.
- All applicants must be able to provide documentation to prove their right to work in the UK.
- Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
Support:
- If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications.
- If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
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Technical Issues:
- If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/
- If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
Information Checking:
- Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.
- The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/
N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications
Attached documents:
- Job Description Person Specification BSA July 2026.docx
- Employee Benefits List.pdf
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