NHS Scotland
Business Support Clerical Assistant
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Business Support Clerical Assistant
Business Support Clerical Assistant – Ayrshire Community Blood Service Administration Team
About NHS Scotland
NHS Scotland is committed to encouraging equality and diversity within our workforce, fostering a respectful environment where every employee feels valued. We welcome applications from all sections of society to ensure our staff reflects the diverse community we serve.
NHS Ayrshire and Arran is one of 14 territorial NHS Boards, dedicated to our core purpose: "Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran."
Our culture is built on three key principles:
- Caring
- Safe
- Respectful
Collaboration in alignment with these principles is essential for this role. 🌐 More about NHS Ayrshire and Arran [here](website link).
Position Overview
An exciting opportunity exists for a Business Support Clerical Assistant within NHS Ayrshire and Arran’s Business Support Service, based at The Johnnie Walker Bond in Kilmarnock. This role will provide administrative and clerical support to the Ayrshire Community Blood Service Administration Team.
Key Notes:
- Applications are expected in high volume; the vacancy may close early upon receiving sufficient applications.
- Submission of your application should be done at the earliest opportunity.
Hours & Contract
- Hours: 21.6 hours per week (Monday, Thursday & Friday)
- Contract Type: Permanent
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Role Responsibilities
To align with NHS Ayrshire and Arran’s vision of Working together to achieve the healthiest life possible, this role plays a crucial part as the first point of contact for patients and visitors, ensuring:
- Adherence to organisational policies and procedures regarding confidentiality, communication, and professionalism
- Prompt responsiveness to all enquiries, projecting a positive and professional image of the service
- Collaborative work environment, including coverage during periods of staff absence or heightened demand
Duties may include:
- Supporting the Community Blood Service Administration Team with clerical and administrative tasks
- Managing communications efficiently across multiple sources
- Ensuring seamless flow of information while maintaining confidentiality
- Flexible working to cover absences or heightened workloads
📄 Further role details are available [here].
Knowledge, Skills & Experience
Successful candidates should possess:
✔ SVQ 2 in Business/Administration (or equivalent qualification) ✔ Experience of working in the Health and/or Social Care sector ✔ Familiarity with managing information systems (MIS), including databases and spreadsheets ✔ Proficient use of Microsoft Office systems
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📄 Full specifications [here].
Contact for More Information
For additional information, please contact: Wendy Allan at 07938 926 216
Right to Work/Certificates of Sponsorship
To work in the UK, you must have a valid work permit from the UK Visa and Immigration Service.
NHS Ayrshire & Arran may offer visa sponsorship if: ✅ The role meets the minimum salary threshold ✅ Applicant meets sponsorship criteria (pro-rated for part-time is OK)
Sponsorship is not guaranteed and depends on interview results and background checks.
ℹ Band 2 roles or bank contracts cannot be sponsored.
Candidate Guidance
- Apply via NHS Jobs Scotland. No CVs are accepted for shortlisting.
- Application deadline: Midnight on the indicated date (late submissions will be discarded).
- ⏳ Google Chrome or Microsoft Edge browsers are recommended when submitting applications.
🔹 Internal applicants must update their NHS Jobs Scotland profiles. 🔹 If requiring a driving licence: Must be full UK/EU/EEA licence.
For assistance with applications or system issues, visit: 🎯 JobTrain Candidate Support Hub
Please ensure you:
- Enter your email address correctly
- Monitor your emails and JobTrain account regularly
- Submit encryption-free documents
- Note: You cannot edit your application after submission
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