Mitie Cleaning & Hygiene Services
Business Support Co-Ordinator
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Location: Birmingham | Full Time | Permanent | Remote - with ability to travel to Birmingham as and when required.
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Business Support Coordinator to support the delivery of Social Value, Sustainability, Quality, Health, Safety and Environmental objectives across our Department for Transport (DfT) sector contracts. This is an analytical and collaborative role where you'll work closely with operational teams, clients and stakeholders to drive performance, compliance and continuous improvement.
Role Responsibilities
- Support the Sustainability, Health & Safety and Social Value Manager in delivering QSHE, sustainability and social value objectives across the DfT sector.
- Analyse management information and performance data, producing reports that identify trends, risks and opportunities for improvement.
- Maintain accurate compliance records, documentation, business registers and audit information to support operational requirements.
- Support contract mobilisations and improvement projects, ensuring SVSQHSE requirements are effectively embedded within service delivery.
- Manage and maintain SharePoint sites and communication platforms, ensuring information remains accurate, accessible and up to date.
Required Qualifications
Applicants must meet the below defined requirements for the role:
- Recognised Health & Safety qualification or currently working towards a NEBOSH Certificate (or equivalent).
- Strong IT proficiency, including Microsoft Excel, PowerPoint and Power BI.
- Excellent analytical, organisational and reporting skills with the ability to interpret and present management information effectively.
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What We're Looking For
- Previous experience within a Business Administration or Coordination role.
- Experience working within a QSHE, sustainability, social value, facilities management or related business environment.
- Strong communication and stakeholder management skills, with the ability to build relationships across operational teams and client organisations.
- Self-motivated with the ability to work independently, prioritise workload and meet tight deadlines.
- Knowledge of the Property or Facilities Management sector would be advantageous.
- Full UK driving licence desirable.
What's in it for you?
- Opportunity to contribute to meaningful sustainability, social value and safety initiatives across high-profile public sector contracts.
- Ongoing training, professional development and support towards further qualifications.
- Career progression opportunities within one of the UK's leading facilities management organisations.
There's a place for you at Mitie, join us today!
Our market-leading offering provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
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- We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform.
- And we have a cycle-to-work scheme.
- Life cover of up to four times your salary is available.
- We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Harnaik Sahdra at Harnaik.sahdra@mitie.com.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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