Invitise Ltd
Business Support Manager
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Business Support Manager
We're looking for a Business Support Manager for a public sector organisation based in London (hybrid) on an initial 6-month contract, paying up to £289 per day (Inside IR35, Umbrella).
Role Overview
This is a hybrid role with an expectation to attend the office in London 2 days per week.
The successful Business Support Manager will provide operational leadership and people management for the Executive Support and Business Support teams during a period of organisational transition. You'll lead team performance, coordinate workloads and priorities, and act as the escalation point for operational issues. You'll also hold line management responsibility within a matrix environment, working closely with directors and senior leaders to balance competing demands and keep support services running consistently.
Key Responsibilities
- Operational Leadership and People Management: Provide leadership and management for Executive Support and Business Support teams.
- Coordination and Prioritisation: Coordinate workloads and priorities.
- Escalation Point: Act as the escalation point for operational issues.
- Matrix Management: Work within a matrix environment and manage competing priorities.
- Stakeholder Management: Build effective relationships with senior stakeholders.
- Resource Planning and Coordination: Plan resources and coordinate workloads.
- Budget Management: Hold budget responsibilities, authorise expenditure, and work within organisational controls.
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Required Experience
- Managing administrative, business support or corporate support teams
- People management, including attendance, performance, conduct, and capability matters
- Holding difficult conversations and addressing underperformance
- Working within a matrix management environment
- Managing competing priorities and operational workloads
- Building effective relationships with senior stakeholders
- Resource planning and workload coordination
- Budget holding, authorising expenditure, and working within organisational controls
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Required Knowledge
- Employment policies and people management practices
- Business support and administrative service delivery
- Governance, budget management, and organisational controls
Desirable Experience
- Experience working within a public sector or regulated environment
- A relevant management qualification or equivalent experience is highly desirable
Apply Now
Interested?
Please apply below.
Business Support Manager, Corporate Support Manager, Interim Manager, people management, team leadership, matrix management, stakeholder management, resource planning, budget management, business support, London, Hybrid, Contract, Inside IR35, government, public sector
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