Bath & North East Somerset Council
Business Support Officer
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About Bath & North East Somerset Council
At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.
About the Role
One West is looking for a well-organised, proactive and customer-focused Business Support Officer to provide high-quality administrative support across our growing professional services business. If so, this role may be just for you.
This is an excellent opportunity to join a supportive and forward-thinking team, helping us deliver responsive, accurate and efficient services to internal colleagues, external clients and partner organisations.
The role will involve a varied range of business administration activity, including:
- Client liaison
- Financial management support
- Inbox monitoring
- Document production
- Data entry
- Maintaining service records
- Supporting meetings and events
- Routine reporting
- Ensuring enquiries are logged, progressed or escalated appropriately
You will play an important part in keeping our services organised, professional and consistent, while contributing to a positive customer experience.
Requirements
We are looking for someone with:
- A good standard of literacy, numeracy and ICT skills
- Confident use of Microsoft Office and business administration systems
- Ability to organise and prioritise a varied workload
- Ability to work mostly independently
- Clear communication with a wide range of people
- Appropriate handling of confidential, personal and commercially sensitive information
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If you enjoy working in a busy service environment, take pride in accuracy and organisation, and want to support a team that delivers valued services across One West, we will welcome your application.
How to Apply
If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Steve De Bruin, Head of Client & Business Service by email: Steve_Debruin@BATHNES.GOV.UK
Interview date: 14/08/2026
No Agencies Please.
Please note: that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible.
Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.
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About Bath And North East Somerset Council
Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
Why Bath and North East Somerset Council?
We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to
At Bath and North East Somerset Council we have one overriding purpose to improve peoples lives. Find out more about our values at
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at
We are a Disability Confident Employer find out more at
The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
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