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Business Support Officer
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Staffordshire County Council
Business and Executive Support
Business and Executive Support is a central business support function which is aligned to meet the requirements of the Council and which fulfils the needs of the organisation as it evolves.
You will provide support to the Children & Families team who provide support to a wide variety of areas and service managers. The work will involve changing demands and will require effective and accurate communication with a wide range of internal and external customers and extensive use of the Microsoft office suite.
This post is a permanent position 18.5 hours per week, working:
- Wednesday - 1pm - 5pm (4 hours)
- Thursday - 8:30am - 5pm (7.5 hours)
- Friday - 8:30am - 4:30pm (7 hours)
Main Responsibilities
You will provide support by;
- Supporting the Virtual School Headteacher and team.
- Processing invoicing.
- Minuting meetings.
- Supporting Children's Savings accounts.
- Transcribing.
- Filing, photocopying, and postal duties.
- Word processing.
- Preparing and distributing paperwork.
- Liaising with customers, contractors, and partners.
The Ideal Candidate
You will have:
- Qualifications in ICT and NVQ Level 3 in business admin.
- Excellent communication skills to engage customers and Administration teams to share best practice using digital solutions where appropriate to improve processes.
- Ability to work under their own initiative and as a team whilst maintaining a calm approach under pressure.
- Ability to collate/interpret information from a range of sources.
- An ability to work in a fast-paced, busy environment and to manage changes at short notice, with a flexible approach to meet ever-changing targets.
- Strong IT skills with a knowledge of SCC systems or similar packages for data management.
- Good administrative organisational skills.
- Minute taking experience.
- Interest in the work of the service and services for children and families.
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Flexibility, problem-solving skills, listening skills, a confidential approach, and the ability to work to tight deadlines are all vital for this role.
Interviews
Interviews will be held w/c 20th July 2026.
Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications so consider applying anyway or for an informal chat about the role please contact Beth Goode - bethany.goode@staffordshire.gov.uk
Our Recruitment Process
We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.
Please note: The minimum essential criteria in the ideal candidate section detailed above will be used if you are applying under one of our Interview Guarantee Schemes, detailed below.
About Staffordshire County Council
We are no ordinary county council:
Our Values
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
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Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
- A real sense of community spirit that brings our people together.
- A feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people.
- We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our Benefits
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire
Our Recruitment Process
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all backgrounds and communities.
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer, and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
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