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Business Support Officer – Adult Social Care
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About The Role
As a Receptionist / Administrator – Adult Social Care in West London, you will be the first point of contact at a newly developed Education, Health & Wellbeing Hub. This full-time, temporary role supports adults with learning disabilities, autism, and complex needs. Your duties include managing a busy reception, handling phone and email queries, and providing comprehensive administrative support to the team. Strong organisational abilities, IT proficiency, and a professional, compassionate manner are essential for liaising with vulnerable individuals, families, and professionals. The hourly rate is £21.52 PAYE or £27.35 umbrella, working Monday to Friday from 8:45am to 4:30pm in this long-term opportunity.
Receptionist / Administrator – Adult Social Care (Learning Disabilities)
Location:
West London
Pay Rate:
£21.52 PAYE | £27.35 Umbrella
Hours:
Monday – Friday, 8:45am – 4:30pm
Contract:
Ongoing Temporary (Long-Term Opportunity)
We are urgently recruiting for a Receptionist / Administrator (Business Support Officer) to join a newly developed Education, Health & Wellbeing Hub supporting adults with learning disabilities, autism, and complex needs with a local authority.
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The Role
You will act as the first point of contact for the centre, ensuring a welcoming, safe, and efficient reception and administrative service.
Responsibilities Include
- Managing the front desk, greeting visitors and directing them appropriately
- Handling incoming calls, emails, and general enquiries
- Coordinating and updating transport arrangements for residents
- Maintaining accurate records, registers, and usage data
- Supporting communication with families, carers, and external professionals
- Monitoring health & safety logs, reporting repairs, and conducting daily checks
- Managing post, supplies, and general office organisation
- Supporting events, meetings, and centre communications
About You
We are looking for a proactive and organised individual who can thrive in a fast-paced, people-focused environment:
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- Previous experience as a Receptionist, Administrator, or Front Office professional
- Strong customer service skills with a professional and empathetic manner
- Excellent organisational and multitasking abilities
- Confident using Microsoft Office and office systems
- Ability to work independently and as part of a team
- Comfortable working within a social care or public sector setting
A genuine interest in supporting adults with additional needs is highly desirable.
Requirements
- Enhanced DBS issued within the last 12 months (essential)
- Willingness to work occasional weekends on a rota basis (with days off in lieu)
Why Apply?
- Immediate start available
- Ongoing, long-term opportunity
- Opportunity to work in a rewarding Adult Social Care environment
- Be part of a newly developed and community-focused service
- Competitive pay and supportive team environment
If you are available immediately and looking for a meaningful long-term opportunity, apply today.
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