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Lancashire County Council

Business Support Officer

Lancashire, England, United Kingdom
£25.9k – £28.2k/yr
Posted 6 days ago
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Business Support Officer

Coroners Service Business Support Officer – Faraday Court, Fulwood, Preston [Permanent, Full Time] | Salary: £25,989 - £28,142 per annum | 37 hours per week


About the Role

This is an exciting opportunity to join a small team supporting HM Coroners in fulfilling their statutory duties related to investigating deaths.

The Business Support Officer – Coroners’ Court at Faraday Court, Fulwood, Preston, will provide high-quality administrative support to ensure:

  • Efficient and sensitive processing of deaths referred to the Coroner.
  • Accurate listing and administration of inquests in line with coronial law and local procedures.
  • Support for the Coroner in handling sensitive cases, requiring exceptional organisation, accuracy, resilience, and interpersonal skills.
  • Quick adaptability to new systems, strong IT proficiency (especially Microsoft applications), and continuous legal/process updates.

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Additional Responsibilities

  • Conduct weekly and monthly Health and Safety checks (fire alarms, water systems, lighting).
  • Liaise with Coroner’s Officers, Medical Examiners, Registrars, mortuaries, GPs, police, and funeral directors.
  • Manage inquiries via telephone, email, post, and in-person.
  • Perform reception duties (locking/unlocking facilities, welcoming families/witnesses).
  • Drive continuous improvement to keep up with Coroners legislation and internal policies.

Requirements

Essential Skills & Qualifications:

  • Exceptional communication and organisational skills.
  • Ability to prioritise workloads, work independently, and deliver accuracy under tight deadlines.
  • Strong proficiency in Microsoft Office (or willingness to train).
  • Resilience, sensitivity, and a calm demeanour in handling sensitive matters.

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Note: This role is not open to international sponsorship applicants.


Additional Information

For an informal discussion, contact: Karen Butler (Coroners Support Team Manager) 📞 01772 539145

essentials: A supporting statement outlining how you meet the criteria is required for shortlisting. Applications without this may not progress to interview.

Interviews: 📅 Wednesday, 22 July 2026 ⚠️ Note: The vacancy may close earlier if sufficient applications are received.


Competitive Benefits: Lancashire County Council offers a range of benefits, including: 🔗 Full details available [here] (website).


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Skills

Administrative Support
Communication Skills
Organizational Skills
Interpersonal Skills
IT Skills
Microsoft Applications
Health and Safety
Enquiry Handling
Reception Duties
Legislation Knowledge
Time Management
Attention to Detail
Problem Solving
Team Collaboration
Adaptability
Initiative

Location

Lancashire, England, United Kingdom

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