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Business Support Officer Apprentice
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About the Role
We are seeking a motivated and organised apprentice to join Ofqual’s Policy Team. This is a fantastic opportunity to develop valuable skills while working at the heart of qualification regulation, supporting high-profile policy projects that impact learners and other users of qualifications across the country.
As an Apprentice Policy Officer, you will gain hands-on experience supporting the development and delivery of qualification policy. You will work closely with colleagues across Ofqual, including senior leaders, and engage with a range of internal and external stakeholders.
Alongside your role, you will complete the Level 3 Business Administrator Apprenticeship, building professional skills that will support your long-term career.
Core Skills
The core skills required for the role include the ability to express ideas clearly, engage effectively with others, build strong working relationships, and the ability to deliver high-quality work on time.
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Requirements
We are looking for someone enthusiastic, methodical, and eager to learn. You don’t need prior policy experience—just the right skills and a desire to develop in the role.
Duties
- Scheduling meetings and liaising with internal and external stakeholders where necessary to prioritise these
- Providing administrative support to the delivery of high-profile policy projects, including supporting consultation development and analysis
- Supporting in the preparation of briefings, reports, and presentations to ensure they are clear, accessible, and appropriate for the intended audience
- Providing secretarial support to meetings, including with senior leaders and external stakeholders, to ensure these are effective in meeting their aims and to maintain good governance
- Implementing and reviewing processes to manage the work of the team
- Monitoring shared team mailboxes, triaging incoming correspondence efficiently, and directing queries to the appropriate individuals or teams within agreed timelines
- Coordinating the required administration activities in support of the wider Policy Directorate
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This list should not be regarded as exhaustive and the post holder will be expected to deliver other duties relevant and appropriate to this post.
Additional Requirements
Any offer of appointment will be subject to a successful disclosure at basic level from the Disclosure and Barring Service (DBS). Ofqual is currently reviewing the security requirements for all roles in the organisation and therefore the post holder MAY be required to undergo National Security Vetting (NSV) to Security Check level at a later date.
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