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Business Support Officer - HR (Internal Applicants Only)
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Business Support Officer - HR (Internal Applicants Only)
PLEASE NOTE THIS POST IS ONLY OPEN TO INTERNAL APPLICANTS
Business Support Officer – HR
Organisation
Work Location
County Hall, Glenfield, LE3 8RA
Salary
£28,605 – £31,029 per annum (Pro-rata for part-time, Pay Award Pending)
Working Hours
37 hours per week
Contract Type
Permanent
Closing Date
12th July 2026
Interview Date(s)
TBC
About the Role
A rare opportunity has arisen for a well-organised and resilient individual to join the Children and Family Services as a Business Support Officer – HR, within the Business Support HR Team.
This role provides high-quality administrative support for recruitment, payroll, and staff movement activity across the department.
What We Offer
- Guaranteed contracted hours.
- Opportunities to progress within a large public-sector organisation.
- Excellent Local Government Pension Scheme.
- Generous annual leave entitlement.
- Access to:
- Staff wellbeing and counselling service.
- Employee discount schemes (e.g., supermarket savings, gym memberships).
- 95% of staff say our organisation is a good employer.
Main Duties and Responsibilities
- Line manage staff, including:
- Supervision.
- Performance Development Review (PDR) and PDR review meetings.
- Implement and undertake absence management, disciplinary, and behaviour-at-work actions, under the direction of the Business Manager – Operations or Senior Management Information Officer.
- Manage and supervise workload processes within service areas, adhering to requirements and maintaining structures.
- Provide discipline-related advice through structured group meetings.
- Monitor all staff changes—either via e-form or by inputting directly into LCC payroll/HR systems.
- Actively support the recruitment process, including participating in interview panels.
- Manage ongoing data cleaning to support the case management system.
- Ensure Business Support Officers (BSOs) and Senior BSOs maintain updated templates and processes in line with Children and Family Services requirements.
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About You
Essential Criteria
To apply, you must provide clear examples and evidence of the following:
- Recognised academic qualifications (e.g., GCSE, A-Levels, vocational/Further Education/NVQ Level 3, or equivalent) in a relevant field OR demonstratable equivalent experience.
- Experience of:
- Collecting, collating, and interpreting data.
- Performing calculations and writing reports with analytical clarity.
- Ability to work to strict deadlines and contribute to new administrative systems.
- Leadership experience—ability to engage, motivate, and direct others towards departmental objectives.
- Proven track record in managing staff, resources, and resolving administrative challenges.
- Thorough knowledge of office IT systems and a commitment to professional integrity/confidentiality.
- Strong organisational skills, communication, initiative, and adaptability under pressure.
Organisational Alignment
Candidates must demonstrate alignment with Leicestershire County Council’s values: 🔗 -values and commitments
We encourage disability-inclusive selection and will consider reasonable adjustments. 🔗 Disability Confident Employer
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Flexible Working
We welcome discussions on flexible arrangements, including:
- Part-time, job sharing, or term-time working.
- Flexible start/end times.
- Hybrid working (with role-specific requirements).
For further enquiries, contact: Tracey Sharpe – Business Support Officer-HR ☎️ 0116 305 5416 📧 Tracey.Sharpe@leics.gov.uk
How to Apply
Leicestershire County Council offers an inclusive, fair, and merit-based recruitment process.
To submit your application: ✅ Upload a detailed supporting statement explaining how you meet the ‘About You’ criteria. Without this, your application will not be considered.
📌 Need help? See our How to Apply Guide.
About Leicestershire County Council
We believe public-sector service improves lives. Our employees drive positive impact across the County—where ideas are valued and work has purpose. Learn more about: 🔗 Recruitment Process 🔗 Organisational Values 🔗 Employee Benefits
Need access to an alternative-format application? Contact the Employee Service Centre at: ☎️ 0300 3030222 (Opt 2) 🔗 Online Portal
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