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Business Support Officer (Fixed-Term, 12 Months)
Job Introduction
This Business Support Officer role is fixed-term for 12 months to cover maternity leave.
Are you organised, proactive, and ready to make a real difference? Join our Business Executive Support Team, supporting our waste service area—a service at the heart of Staffordshire’s commitment to achieving waste minimisation.
As a Business Support Officer, you’ll be an essential part of a friendly, solution-focused team. You’ll play a key role in:
- Keeping the service running smoothly
- Supporting colleagues and partners
- Delivering efficient, environmentally responsible services for our communities
If you enjoy variety, problem-solving, and being part of a team that drives positive change, this could be the perfect opportunity for you.
Main Responsibilities
You’ll support the team in the following ways:
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Operational Excellence: Perform effectively in a busy and demanding operational environment.
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Financial & Administrative Support:
- Process financial transactions (e.g., purchase orders, invoices, tonnage reports)
- Record transactions accurately and efficiently
- Generate routine reports
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Data Management: Maintain strong attention to detail, especially with data collation, manipulation, and analysis.
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Stakeholder Engagement:
- Liaise with suppliers, members of the public, and stakeholders to ensure seamless collaboration.
- Provide general administrative support, including taking accurate action notes of stakeholder meetings.
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Customer Experience:
- Respond promptly to day-to-day queries to deliver a positive customer experience.
The Ideal Candidate
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We are seeking a candidate who can meet essential criteria, including:
✔ Possession of a business administration qualification (NVQ Level 3 equivalent) or relevant experience. ✔ Ability to work with minimal supervision, taking initiative. ✔ Exceptional organisational skills and attention to detail. ✔ Proficient in Microsoft Office, particularly Excel (e.g., pivot tables, formulae, data manipulation). ✔ Strong analytical ability to interpret and present data effectively. ✔ Excellent communication and interpersonal skills. ✔ A can-do attitude—flexible, positive, and committed to collaborative problem-solving. ✔ Proven experience working in a complex office environment.
Application Process & Deadlines
- Closing date: 13th July 2026
- Video interview assessment: 17–26 July 2026
- In-person interview and assessment at Staffordshire Place, Stafford (ST16 2DH)—week commencing 3 August 2026
Note: Applications may close early if we receive a high volume. We encourage interested candidates to apply immediately.
Only fully completed applications (including the supporting statement) will be reviewed.
Would you like to discuss this role further?
Contact: Denise Hasketh, Team Leader (denise.hasketh@staffordshire.gov.uk) or Clare Murgatroyd, Senior Business Support Officer (clare.murgatroyd@staffordshire.gov.uk)
Work Arrangements
This role is primarily office-based, with hybrid working arrangements dependent on service demands.
About Staffordshire County Council
We’re not an ordinary county council—we’re a community-driven organisation that’s constantly pushing forward to improve Staffordshire.
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Our Values & Vision
At Staffordshire County Council, our core values are shaped by colleague feedback and national best practice. They define how we think and act as a team:
✊ Community Spirit – We foster a sense of belonging that connects us all to our shared purpose. ✦ A culture of pride and belonging, where we take daily pride in the impact we make for Staffordshire people. ⚡ Forward-thinking – We’re bold in our ambitions for today and tomorrow, including your career journey here.
Of course, we’re here to make sure you thrive in your role while balancching a healthy work-life balance.
Why Join Us?
We believe our colleagues are our greatest asset. Alongside a competitive salary, staff benefit from:
👉 A support-driven culture where you can achieve your full potential while maintaining a balanced life. 👉 Comprehensive rewards and benefits package—explore what we offer at Careers at Staffordshire County Council.
Equal Opportunities & Safeguarding Commitment
We are an equal opportunities employer, actively committed to:
🤝 Celebrating diversity and inclusivity across all backgrounds and communities. 🛡️ Safeguarding children, young people, and vulnerable adults—all staff are required to uphold these values.
As pioneers of this approach, we’ve been recognised with:
🏅 Disability Confident Gold Employer 🏅 Armed Forces Support Employer
Staff affected by care transitions are guaranteed an interview if they meet the minimum criteria for the role.
For more information, visit Staffordshire County Council Careers Page.
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