Lancashire County Council
Business Support Officer

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Business Support Officer
Business Support Officer Grade 4 – Full Time (37 hours per week)
Supporting Children's Social Care | Salary: £25,949 | 37 hours per week | Permanent | Lancashire Location: Rothwell Drove, Fleetwood FY7 8FF | Hybrid working (home & office)
We are seeking an enthusiastic, highly motivated Business Support Officer to join our established team within the Education and Children's Directorate, ensuring childrens social care operations run effectively.
Lancashire County Council Offers
- Competitive salary
- Exceptional holiday entitlement: 26 days + public holidays (pro-rated for part-time roles)
- Flexible working opportunities
- Robust health and wellbeing support
- Family-friendly employer
- Financial and travel benefits
- Comprehensive training and development programs
🔗 View full benefits details (Staff benefits – Lancashire County Council)
Role Overview
The Business Support Officer (Grade 4) provides administrative and operational support to Children’s Social Care teams based at Rothwell Drove, Fleetwood.
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Operates in a hybrid working model (home & office). Requries: ✔ Suitable home workspace & reliable broadband connection.
What We Are Looking For
Passion & Attitude
- Driven by service excellence: Motivation comes from delivering high-quality work from the start.
- Proactive & grounded: Consults colleagues when needed and builds on existing skills.
Knowledge & Experience
- Administrative background preferred: Experience in data/script processing, office administration, and organisation.
- Microsoft proficiency: Familiarity with software (Excel, Word, Outlook) and databases.
Soft Skills & Communication
- Positive mindset: Engages clearly with managers, social workers, families, the public, and colleagues.
- Active listener who tailors communication to individual needs.


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Why Join Us?
- Collaborative culture: Collegial support from line managers and team networks.
- Values clarity: Roles beotted around achieving a strong work-life balance and purposeful outcomes.
- Investment in you: Opportunities to grow both professionally and personally across your career journey.
Application Notes
- Review the full job specification here for detailed scope/responsibilities and the person specification for core criteria to address in your application.
- Upload all supporting evidentiary documentation before submission – no later exceptions.
Interviews
📍 Location: Childrens Social Care, Rothwell Drove, Fleetwood FY7 8FF 📅 Week of: Monday 20 July 2026 onwards ⚠️ No rearrangements possible – bookings are final.
Need More Info?
Donna Nicholson Business Support Team Leader 📧 donna.ruszczak@lancashire.gov.uk 📞 01282 470632
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