TCMM Shutter Group
Business Support Team Lead
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Business Support Team Lead
Full Time On Site
Salary £30-32k Dependant on experience
About the Role
We are looking for a proactive and organised Business Support Team Lead to join our team at our Head Office in Portslade.
This is a varied and hands-on role requiring excellent communication, organisational, and problem-solving skills. You will play a key part in coordinating the day-to-day operational activities across the warehouse and wider business, ensuring priorities are managed effectively, resources are utilised efficiently, and operational standards are consistently maintained.
Working closely with the Business Support Manager, you will support the smooth running of warehouse operations for all TCMM subsidiaries, coordinating workloads, improving processes, and ensuring products are received, stored, and distributed safely and efficiently. This is a full-time, site-based position.
Key Responsibilities
- Work with stakeholders from all areas of the business to ensure business requirements are met.
- Working alongside our IT department to deliver sample automation.
- Work with the business support manager to ensure that operational requirements across the business are met.
- Coordinate the day-to-day operational activities within the warehouse, ensuring workloads are planned and prioritised to meet business requirements.
- Monitor workflow and respond effectively to changing operational demands.
- Establish protocols to ensure full goods in and goods out compliance.
- Work alongside the logistics department to ensure smooth delivery of inbound and outbound deliveries to the warehouse.
- Support inventory management by maintaining accurate stock records, coordinating stock counts, and investigating discrepancies.
- Support fleet logistics.
- Promote and maintain high standards of Health & Safety, ensuring compliance with company policies and legal requirements.
- Ensure warehouse housekeeping standards are maintained, creating a safe, clean, and organised working environment.
- Produce and analyse operational reports, including stock accuracy, warehouse performance, and service levels.
- Identify opportunities to improve warehouse processes, productivity, and operational efficiency.
- Undertake any other duties appropriate to the role to support the needs of the business.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Skills & Experience
- Previous experience in an operations, warehouse, or logistics coordination role.
- Strong organisational and planning skills with the ability to manage multiple priorities simultaneously.
- Excellent communication and interpersonal skills.
- Experience coordinating warehouse operations or logistics activities.
- Good analytical skills with the ability to interpret operational data and produce reports.
- Sound understanding of warehouse processes and Health & Safety requirements.
- Proficient in Microsoft Office.
- A proactive, adaptable, and solutions-focused approach.
- Experience supporting fleet or transport logistics would be advantageous.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What We're Looking For
We're looking for someone who enjoys coordinating people, processes, and priorities to keep operations running smoothly. You'll be highly organised, adaptable, and confident working in a fast-paced environment, with the ability to build strong relationships across the business and identify opportunities to improve efficiency. You'll take ownership of your responsibilities, communicate effectively with colleagues at all levels, and contribute to delivering excellent operational performance across the Group.
Closing date
Monday 3rd August 2026
Interviews
Interviews to take place Tuesday 4th August and Wednesday 5th August 2026
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location