Hays
Business Support Team Member
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Contract: Full time, Permanent
Hours: Mon-Fri, Hybrid Working, Flexitime + 1 Day Home Working Per Week
Location: Blackburn & Bury
Salary: £28,000
Reports to: Business Support Managers & Supervisors
About the Role
A fantastic opportunity has arisen for a Business Support Team Member to join a well-established professional services firm. This is a key administrative position providing essential support across multiple departments, ensuring smooth internal operations and excellent service delivery to clients.
The role is hybrid, split between the Blackburn and Bury offices, with flexibility to work one day per week from home. Initial training will be based primarily at the Blackburn office. The position is ideal for someone with strong administrative experience who enjoys working in a fast-paced, professional environment.
Key Responsibilities
Firmwide Administrative Support
- Deliver day-to-day administrative support to teams across the firm.
- Carry out client-facing administration, including onboarding and document preparation.
- Manage printing, photocopying, binding, and general administrative duties.
- Support with mailshots, bulk communications, and firm-wide tasks.
- Assist with workflow management and maintain high attention to detail.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Document Production & Office Support
- Prepare draft invoices and credit notes when required.
- Produce engagement letters, client correspondence, and finalised account packs.
- Maintain accuracy in all document formatting and client documentation.
Reception & Client Interaction
- Provide reception cover during busy periods, annual leave, and sickness.
- Greet visitors and handle telephone enquiries professionally.
- Ensure a positive and polished client experience at all times.
Team & Operational Support
- Work collaboratively with Business Support Managers and Supervisors.
- Carry out general office tasks to ensure smooth team operations.
- Support operational projects and ad-hoc tasks across the business.
- Opportunity to develop into PA-level responsibilities as confidence and skillset grows.
Who We're Looking For
Experience
- Previous administrative or business support experience, ideally within a professional services environment.
- Strong understanding of office systems, document processes, and client service fundamentals.
Skills & Attributes
- Excellent communication skills, both written and verbal.
- Highly organised with a strong eye for detail.
- Confident multitasker who can work under pressure and to deadlines.
- Positive team player, proactive, and comfortable using initiative.
- Passion for delivering exceptional client service.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Working Pattern & Benefits
- Hybrid role split between Blackburn and Bury offices.
- One day per week working from home.
- Flexitime available.
- Supportive, collaborative working environment.
- Strong focus on personal development with mentoring opportunities.
- Regular performance reviews and ongoing training.
- Competitive benefits package aligned to employee wellbeing and career growth.
Development & Progression
The firm is committed to long-term employee development, offering:
- Continuous learning opportunities
- Networking and presentation skills training
- Mentoring support
- Clear pathways for progression within business support and wider operational teams
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy, and Disclaimers which can be found at hays.co.uk
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills