Cardiff and Vale University Health Board
Business Support & Volunteer Co-ordinator

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Business Support & Volunteer Co-ordinator
We are seeking an enthusiastic and highly organised Business Support & Volunteer Co-ordinator to join the Cardiff and Vale Public Health Team.
This varied and rewarding role provides essential business and operational support to the Director and Deputy Director of Public Health, the Business and Volunteer Programme Manager and the wider Public Health Team. You will lead a small administration team, support financial and budget processes, coordinate recruitment and onboarding activities, and play a key role in the development and delivery of the Public Health Volunteer Programme.
Key Responsibilities:
- Provide comprehensive business support to the Public Health Team
- Coordinate the delivery of key administrative, financial and volunteer activities
- Line management of administrative staff
- Recruitment and induction of staff and volunteers
- Performance management
- Training coordination
- Day-to-day supervision of administrative services
- Support the planning, recruitment, training and coordination of the Public Health Volunteer Programme
- Organise events and campaigns
- Support budget monitoring and financial administration
- Maintain accurate records and systems
- Prepare reports
- Coordinate meetings
- Manage diaries
- Ensure compliance with information governance, Health Board policies and mandatory training requirements
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Skills and Experience Required:
- Experienced administrator and coordinator
- Strong organisational, communication, and people management skills
- Confident using Microsoft 365 applications
- Ability to manage competing priorities
- Experience in organising events and meetings
- Collaborative working with colleagues and partners across a range of settings
About Us:
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focused on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.


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Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Contact for Further Details / Informal Visits:
- Name: Kathryn Wilcox
- Job Title: Business and Volunteer Programme Manager
- Email Address: kathryn.a.wilcox@wales.nhs.uk
- Telephone Number: 02921836505
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