Marine Stewardship Council (MSC)
Business Systems Manager
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The Vacancy
Do you want to lead on reshaping a Mass Emailing Service for the MSC that turns complex messaging systems into seamless user experiences?
Can you balance diverse marketing and non-marketing business demands, technical opportunities, and regulatory constraints?
If you’re great at seeing an opportunity to help others and translating business frustrations and challenges into technology solutions, then this could be the opportunity for you.
This fixed-term role (24 months) will be responsible for leading the discovery and delivery of a new Mass Emailing Service, a project that is core to our Technology and Data Strategy. The MSC is looking for a new tool that supports both marketing and non-marketing teams with mass campaigns and mail outs.
You will take ownership from functional requirements gathering and product selection, through to successful implementation and go-live, ensuring the solution meets both operational needs and strategic objectives.
Once the Mass Emailing Service is delivered, you'll also take on the ongoing development and optimisation of one or two other key business platforms, depending on your previous experience.
This role would work as part of a team of other Business Systems Managers within our Technology & Data team, responsible for a diverse suite of IT systems supporting internal staff and external stakeholders.
The tools you build here will help us tell the story of sustainable fisheries to millions of people worldwide, and keep our certified partners and supporters engaged in safeguarding the future of the world's oceans.
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We're looking for someone who:
- Has experience working with Mass Emailing Services and processes, or has supported similar system transition projects
- Is confident working independently and managing delivery timelines within wider business and technology priorities
- Understands how to measure success and ensure system changes deliver real value
- Has strong experience working in a Microsoft environment, including Office 365 and SharePoint
This is a hands-on, delivery-focused role suited to someone with a few years' experience who is looking to grow their career in business systems and product ownership.
If this has inspired you, please apply here! We look forward to hearing from you!
We’re an international organisation and our employees all demonstrate a level of cultural awareness, and value the diverse views and approaches relevant to the MSC program.
The MSC is committed to flexible working
The successful candidate will need to work from the London, UK office for a minimum of 50% of their working time each month. The remaining time can be worked from home. During the onboarding process, hybrid work may require more in-office work than remote work.
Please be aware, we are only able to progress with candidates who already have the right to work in the location(s) specified in this advert. Unfortunately, we are not able to offer visa sponsorship at this time.
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The MSC is committed to the principles of equality and fairness and we welcome applications from all communities. We do not discriminate on the grounds of age, ethnicity, race, colour, religion or belief, gender or gender identity, sexual orientation or disability. If you consider yourself to have a disability and need reasonable adjustments made during the recruitment and selection process, please let us know how we can help you.
We encourage early applications, as we may close this vacancy before the advertised closing date if we receive a high volume of suitable applications.
Working at the MSC
The MSC’s vision is for the world’s oceans to be teeming with life, and seafood supplies safeguarded for this and future generations. Today, the impacts of overfishing and climate change pose an even greater threat to the ocean and fish stocks. Through our internationally recognised certification and ecolabeling program, well-managed sustainable fisheries are recognised and rewarded throughout the seafood supply chain. Over 700 fisheries around the world, representing 19% of the annual global marine catch, are now engaged in the MSC program and MSC certified and labelled seafood products are now available in over 66 countries. Through partnerships and collective endeavour, we are on a mission to end overfishing.
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