Good One Deals UK Private LTD
Business Systems & Projects Manager
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Business Systems & Projects Manager
About Us
Good One Deals is one of the UK's fastest-growing wholesale food and drink distributors, supplying convenience stores, retailers, and businesses across the UK.
We are embarking on an exciting digital transformation programme that will modernise every part of our business. This includes our Shopify B2B platform, warehouse operations, CRM, purchasing, inventory management, reporting, and customer experience.
We're looking for a highly organised, commercially minded Business Systems & Digital Projects Manager to lead these projects and become the key link between our business and our technology partners.
This is not a traditional IT support role. We are looking for someone who enjoys improving business processes, implementing systems, and delivering projects that make a measurable difference.
The Role
Reporting directly to the Head of Commercial Ops, you will:
- Take ownership of our business systems roadmap.
- Oversee the successful delivery of technology projects across the business.
- Work with external software developers, implementation partners, and internal departments to ensure that our systems:
- Improve efficiency,
- Support growth, and
- Provide an excellent customer experience.
Key Responsibilities
Business Systems
- Own and continuously improve our Shopify B2B platform.
- Manage system integrations between Shopify, CRM, warehouse, inventory, and finance.
- Identify opportunities to automate manual processes.
- Ensure data accuracy across all business systems.
- Document business processes and recommend improvements.
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Digital Transformation
- Lead the implementation of new systems and software.
- Manage digital projects from planning through to delivery.
- Produce project plans, timelines, and documentation.
- Coordinate internal teams and external software partners.
- Test new functionality before release.
Warehouse & Operations
- Work closely with warehouse teams to improve operational efficiency.
- Support barcode scanning, picking, packing, and inventory improvements.
- Help implement warehouse management processes.
- Improve stock visibility and purchasing workflows.
Reporting & Analytics
- Develop live management dashboards.
- Monitor key business KPIs.
- Produce reports for sales, operations, and management.
- Identify trends and recommend improvements.
Supplier & Developer Management
- Manage relationships with software providers.
- Coordinate external developers and consultants.
- Ensure projects are delivered on time and within budget.
- Challenge suppliers where necessary to achieve the best outcomes.
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What We’re Looking For
Essential
✔ Experience with Shopify ✔ Experience managing business systems or digital projects ✔ Strong project management and organisational skills ✔ Excellent problem-solving ability ✔ Experience working with external software developers or suppliers ✔ Strong understanding of business processes ✔ Excellent communication skills ✔ Confident using Excel and reporting tools ✔ Ability to manage multiple projects simultaneously ✔ Commercial awareness and a continuous improvement mindset
Desirable
🔹 Experience within wholesale, distribution, logistics, or FMCG 🔹 Knowledge of CRM, ERP, or Warehouse Management Systems 🔹 Understanding of APIs and system integrations 🔹 Experience implementing new software 🔹 Familiarity with inventory, purchasing, or warehouse operations
What Success Looks Like
Within your first 6 months, you will help deliver: ✅ Improved Shopify functionality ✅ A more efficient warehouse operation ✅ Better inventory visibility ✅ Improved purchasing processes ✅ Live management dashboards ✅ Better customer experience ✅ Increased automation across the business ✅ Reduced manual administration
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