Antella Travel Recruitment
Business Travel Consultant
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Business Travel Consultant
Base Salary to £36,000 + Benefits Office Based Central London
Our client is a privately owned bespoke corporate travel management company with a reputation for providing a high-quality customer-focused experience.
Due to growth, they are now recruiting an experienced Business Travel Consultant to work on a variety of high-profile clients.
About the Role
This is a pivotal role in being the first point of contact for specific and ad hoc corporate travel accounts clients and remain the primary contact for those clients, ensuring travel needs are fully met to their satisfaction in a timely and effective manner and within the appropriate budgetary framework.
To be considered, previous experience within business travel is required as well as GDS knowledge and good fares knowledge.
Our client will also consider candidates who have GDS knowledge with travel experience gained within Leisure travel or airlines and are seeking the opportunity to move into Business Travel.
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The role is offered is office-based in Central London with the option of hybrid working after 6 months of employment.
Business Travel Consultant Responsibilities
- Provision of high-quality travel account management services to designated corporate clients
- Provision of expert advice to clients in all aspects of business travel
- Administration of the full cycle of all travel bookings for designated and ad hoc corporate clients
- Book and facilitate all aspects of the client's travel, such as transfers, car hire, etc. in line with agreed itinerary and client requirements
- Up-sell softly added value items, such as airport transfers, VIP airport services, extra nights' accommodation, car hire, and insurance
- Issuing, re-issuing and performing re-calculations of international and domestic airfares in relation to designated corporate client bookings
- Assisting with and coordinating ancillary client requests as required
Business Travel Consultant Experience Required
- Working knowledge of a major GDS either Amadeus, Galileo or Sabre is essential
- Previous experience of working in the travel industry within business travel, leisure travel, or airlines
- Experience of using CRM systems
- First-class customer service skills
- Accuracy and attention to detail
- Excellent communication skills both verbal and written
- Ability to successfully manage a high-volume workload in a professional and calm manner
- Excellent organization skills; able to work to tight and demanding timescales, resolve problems, and manage conflicting priorities
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Business Travel Consultant Base Salary and Benefits
- Basic salary from £32,000 to £36,000 based on experience, this is negotiable based on experience
- 20 days annual leave + 8 bank holidays
- Monday to Friday 9-5.30
- Birthday off
- Discounted travel
- Workplace pension
To be considered for this Business Travel Consultant role, please apply and a member of the team will be in touch to discuss the role and company in more detail.
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