How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Buyer Relationship Manager
Location: Shawlands, Glasgow Department: Sales Work Contract: Permanent. 37.5 hours per week Days and Hours: Monday to Friday, 9.00am to 5.30pm
About the Role
The Buyer Relationship Manager is responsible for managing and developing high-quality buyer relationships, proactively sourcing suitable property opportunities, and facilitating successful residential transactions.
This is a hybrid role, combining traditional sales negotiation capabilities with a consultative, buyer-led approach. The post-holder will work closely with motivated buyers, matching them to appropriate homes, identifying opportunities ahead of the wider market, and supporting transactions through to completion. A key part of the role is delivering a joined-up client experience, including introducing relevant clients to Rettie’s mortgage and protection services where appropriate. The role is a direct contributor to revenue, pipeline growth, and instruction generation.
Responsibilities
The key responsibilities for this role centre around building strong client relationships and delivering exceptional customer service, central to this role. By understanding buyers’ needs, offering expert guidance, and supporting every stage of the process, you help create rewarding experiences and lasting trust.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Duties:
- Develop and maintain strong relationships with buyers, understanding their needs and providing personalised advice.
- Proactively source and match suitable properties to buyers, staying informed of market activity and opportunities.
- Arrange and conduct property viewings, offering professional guidance and feedback.
- Support negotiations and sales progression, collaborating with both buyers and sellers to facilitate successful transactions.
- Identify and convert business opportunities, including generating instructions from buyer engagement and contributing to branch growth.
- Introduce clients to mortgage and protection services, ensuring timely and relevant referrals.
- Maintain accurate records and manage follow-up processes within the CRM system.
- Utilise technology, data, and AI to enhance efficiency and client experience.
- Stay up-to-date with local market conditions, and contribute commercially to wider team objectives.
Requirements
Essential:
- Knowledge relevant to the role description.
- 2–3 years of experience in a similar role, focused on building client relationships.
- Previous negotiating experience in Estate Agency.
- Fully IT literate and proficient in the use of IT systems, including MS Word, Excel & Outlook.
- Willingness to perform administrative tasks.
- Strong written and verbal communication, numeracy, and data analysis skills.
- Full, clean driver’s license.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable:
- Qualification in Estate Agency or similar.
- Sales knowledge/experience in a local Glasgow market.
Core Competencies:
- Customer focused.
- Collaboration.
- Communication.
- Problem solving.
- Positive mindset.
- Planning and organising.
What We Offer
( détaillée not specified in job description, not reformatté ici )
How to Apply
About Us
When you join Rettie, you’ll discover the difference you can make. We’re a growing and ambitious company, but at our foundations, we have a family feel. We care about our people; we want them to prosper and realise their potential. We are proud that our values of Teamwork, Determination, Dependability, and Ambition guide our actions and behaviours towards our clients and each other, daily. Based on these values, we aspire to cultivate and grow diverse, capable teams in an environment that helps you realise your career potential.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills