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Pastada London
Pastada London is a vibrant, family-run brunch café & bakery in the heart of Bayswater, known for its warm atmosphere, exceptional coffee, beautiful brunches, and homemade delights.
We Are Seeking
We are seeking an enthusiastic and experienced Cafe Manager to lead our team and oversee daily operations. This is a pivotal role for someone passionate about hospitality, food quality, and creating an outstanding experience for both our customers and staff. You will be instrumental in maintaining our high standards, fostering a positive work environment, and contributing to the growth.
Key Responsibilities
- Hands-on role able to work on shifts as a team leader & motivator, and manage a dedicated team, including recruitment, training, scheduling (rotas & cleaning rotas), and performance reviews.
- Maximize social media account followers and positive Google reviews.
- Oversee all daily cafe operations, ensuring smooth service, efficiency, and adherence to company standards.
- Maintain high standards of food and beverage quality, presentation, and customer service.
- Manage inventory, ordering, and stock control, minimizing waste and maximizing profitability.
- Ensure compliance with all health, safety, and hygiene regulations.
- Handle customer feedback and resolve issues promptly and professionally.
- Monitor sales performance, identify opportunities for growth, and implement strategies to boost revenue.
- Manage cash handling procedures and daily financial reconciliations.
- Foster a positive and collaborative team environment.
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Requirements
- Proven experience in a Cafe Manager or similar leadership role within the hospitality sector.
- Strong leadership skills with the ability to inspire and manage a team effectively.
- Excellent understanding of cafe operations, including barista skills, food preparation, and customer service best practices.
- Solid knowledge of food hygiene and health & safety regulations.
- Exceptional communication, interpersonal, and problem-solving skills.
- Ability to work under pressure in a fast-paced environment while maintaining high standards.
- Flexible availability, including weekends and holidays.
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What We Offer
- The opportunity to be a key part of an innovative food concept in London.
- A welcoming, family-run environment where your contributions are valued.
- Opportunities for professional growth and skill development.
- Supportive and friendly team culture.
- Staff meals, coffee, and perks during shifts.
- 28 days Holiday.
- Flexible work-life balance with opening hours 8 am - 5 pm, 5 days per week.
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