The Edmund Trust
Cafe Manager
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Café Manager — Café Eddie’s (Cambridge Innovation Park)
Bring great coffee, great service, and great people together. Café Eddie’s is the social hub of Cambridge Innovation Park, serving quality coffee, fresh food, and friendly vibes to local businesses and our local community.
We’re looking for a Café Manager to...
- Lead daily café operations with pride - quality, speed, and a warm welcome.
- Grow and mentor a brilliant team, including people with a learning disability or autism, building confidence, skills, and independence.
- Shape menus, events, and community partnerships that make Café Eddie’s the place people love to gather.
- Keep the back-of-house sharp—ordering stock, compiling rotas, complying with Health and Safety regulations, managing cash/stock control.
What you’ll bring…
- Previous experience in a similar role in a café, coffee shop, or hospitality venue – essential
- Hands-on leader who enjoys supporting and developing co workers – essential
- Organised, reliable, and confident in assisting with operations and stock – essential
- A passion for delivering exceptional customer service experience – essential
- Flexible and proactive, with the ability to adapt in a growing business – essential
- Level 3 qualification in Food Hygiene and Safety for Catering – essential
- Previous experience of promoting work and independence skills with people with a learning disability or Autism – desirable
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Main Duties...
- Responsible for managing a team of staff, leading and motivating the team to deliver outstanding customer service
- Leading on daily operations, including staff rotas, opening/closing procedures, and delegating tasks,
- Assisting with recruitment, and training of new co-workers
- Overseeing coffee and food preparation to maintain high quality standards
- Handling customer feedback and resolving issues professionally when required
- Responsible for stock management, ordering, and weekly stock takes
- Supporting sales growth through upselling, waste management, and operational efficiency
- Complying with food hygiene regulations including inspections
- Complying with registered premised licence, and managing cash limits and banking – finance returns.
Join an award-winning organisation dedicated to excellence.
In 2025, we were proudly recognised as a Top 10 Best Charity to Work for in the UK and a Top 50 Best Large Company to Work for in the UK, holding an Outstanding rating by Best Companies and a 4.1 employer rating on Indeed.
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Benefits...
- Financial Flexibility: Excellent rates of pay and HasteePay, giving you access to your wages as you earn them.
- Work-Life Balance: 30 days holiday (including bank holidays) and flexible rotas.
- Professional Development: Full comprehensive training and access to industry-recognized formal qualifications.
- Recognition: Monthly Employee of the Month awards and an annual employee awards evening.
- Wellbeing: Access to an Employee Assistance Programme (EAP) for you and your family, plus a cycle-to-work scheme.
- Perks: £200 staff referral scheme, company pension, and access to various employee discounts.
The Edmund Trust & Eddie’s has been proudly supporting people across the East of England with learning & physical disabilities, autism and complex needs for over seventy years. We work to provide lifelong opportunities and create positive lifestyles for people to be equal and active members of the community.
We provide person-centred support, allowing individuals to choose how they want to live their lives, enabling them to reach their full potential. We encourage people to achieve their aspirations with outcome focused support. Working alongside our values of Commitment, Collaboration and Positive Interactions.
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