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Cafe Manager - Oswestry
Café Manager Vacancy – Join Our Business as We Grow
We Make Morrisons…
From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be Yorkshire’s food retailer, serving customers across the UK through over 500 stores and an online home delivery service.
Our business specialises in food and grocery, uniquely sourcing and processing most of the fresh produce we sell through our own manufacturing facilities.
We’re looking for a high-performing Café Manager to help us grow and succeed.
About the Role
Our Cafés provide everything from delicious hearty breakfasts to freshly brewed coffee and homely cakes for hundreds of customers each day.
As Café Manager, you’ll lead and empower your team to always prioritise customer satisfaction and deliver outstanding service. Reporting to the Area Hospitality Manager, your responsibilities will include:
- Listening and acting on customer feedback
- Ensuring market-leading service availability across all stores
- Collaborating with other store managers to build a dynamic, performance-driven department.
- Managing people routines, including scheduling, absence, performance reviews, and talent development.
- Developing and delivering training programmes to ensure the team delivers with confidence and capability.
- Empowering colleagues to work seamlessly across different departments.
- Identifying and nurturing talent within your team.
- Building strong relationships with other operations departments.
- Leading the team with purpose, driving excellent performance against all targets.
- Taking accountability for resource planning.
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See What Else We Offer
Ever shopped in our stores, but never seen where the magic happens? Explore our warehouses, colleague canteens and behind-the-scenes with our [360° Morrisons Tour] (visit link if available).
About You
We’re looking for someone with:
- Experience in leading teams within a fast-paced retail or hospitality environment.
- A passion for delivering exceptional customer service (whether previously in retail, hospitality, travel, or tourism).
- Outstanding communication and stakeholder management skills.
- Strong adaptability and an ability to effectively challenge and respond to change.
- Active listening and responsiveness skills for team and customer resolutions.
No prior experience with us is needed—just enthusiasm for our values!
We Are an Equal Opportunities Employer
Applications are welcome from all backgrounds, and we’re committed to building a diverse and inclusive team.
About Us
For over 125 years iconic British shopkeepers, we thrive on offering customers unique shopping experiences they won’t find anywhere else.
With nearly 500 stores across the UK, our retail team is united in providing:
- Affordable food essentials
- Exceptional service
- A lovely, engaging atmosphere
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As the UK’s 5th largest supermarket, we deliver great value fresh food and grocery items to over 11 million customers each week. Our focus on freshness sets us apart—our stores prepare more fresh food in-house than any other major retailer.
At Morrisons, we don’t just lead—we challenge the usual, empowering our friendly team to deliver the best customer experience at every touchpoint, from Market Street to checkout.
Why Join Us?
We invest in our colleagues through: ✔ Industry-leading training programs ✔ Pathways to leadership roles—many store managers started their careers on the shop floor.
We offer a comprehensive total rewards package, including:
Competitive Benefits
- 15% uncapped Morrisons discount (applies to online and in-store purchases)
- 10% discount for a named family member or friend
- 25 days holiday + 8 statutory holidays (pro-rata for part-time roles)
- Private Aviva Healthcare plan
- Annual bonus scheme
- Free registration fees covered by the company for GPhC qualifications
Financial & Pension Perks
- Generous pension contribution
- Four times life assurance through our pension scheme
- Enhanced parental leave schemes (maternity, paternity, adoption)
Additional Advantages
- 'My Morri' discount platform – cashback and instant vouchers at over 850 retailers.
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