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Café Manager – Join Our High-Performance Team at Morrisons
We Make Morrisons…
From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores—plus our online home delivery service.
Our business thrives on food & grocery, uniquely sourcing and processing most fresh produce ourselves through our manufacturing facilities.
About the Role
We’re looking for a high-performing Café Manager to help us grow and succeed. At the heart of every Morrisons store, our cafés serve hundreds of people daily, offering everything from hearty breakfasts to expertly brewed coffee and delicious cakes.
You’ll lead and empower your colleagues to put the customer first, delivering outstanding service. Reporting to the Area Hospitality Manager, your key responsibilities include:
- Customer-focused feedback: Listen to and respond effectively to customer input.
- Market-leading availability: Ensure seamless staff availability across the store.
- Supportive, performance-driven leadership:
- Lead cross-departmental collaboration with other managers.
- Oversee departmental scheduling, absence management, performance, and talent conversations.
- Team training & capability development:
- Deliver training programs to build team competence and confidence.
- Enable colleagues to work effectively across different areas of the café and grocery operation.
- Talent identification & development: Invest in the growth of your team.
- Stakeholder relationships: Build strong links with other store departments.
- Operational excellence: Lead high-performance team work to meet all targets.
- Store leadership: Take a proactive role in overall resource & store planning.
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No doubt you’ve shopped with us before—but have you explored what lies beyond the tills? Discover the dedicated warehouses, colleague canteens, and more via our **360° tour*.
About You
We welcome candidates regardless of background! If you have a passion for exceptional customer service and either:
- Retail experience
- Hospitality/catering experience
- Travel & Tourism background with frontline leadership
You could be exactly what we’re looking for.
Essential Requirements
- Team-management experience in a fast-paced environment
- Excellent communication skills, including sharing knowledge and best practices
- The ability to build & maintain relationships across multiple areas while remaining flexible
- Strong adaptability, with ability to effectively challenge processes
- Active listening and responsive approach to both customers and colleagues
We are an equal opportunities employer—we value applications from all backgrounds.
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About Us
For 125+ years, Morrisons has been dedicated to delivering a shoppable experience that competitors simply can’t match.
Shopper Delights
- 5th largest supermarket in the UK, trusted by over 11 million weekly customers.
- Fresh food prioritisation: We prepare more in-store products fresh than any other supermarket.
- Unmatched service:
- Brilliant methodology from market stalls to checkout.
- ‘Grit & positivity’ team culture makes a difference for both customers and colleagues alike.
At Morrisons, we invest in our people. Many of our store managers started from scratch: working our way up through the ranks to understand the business inside and out—supporting your colleagues effectively and delivering what our customers deserve.
Why Work at Morrisons?
Rewards Package
- 15% uncapped Morrisons discount (in-store + online).
- 10% discount for a designated friend/family member.
- 25 days holiday + 8 statutory holidays (pro-rated).
- Private Aviva healthcare plan.
- Annual bonus scheme.
- Full GPhC fees paid for eligible colleagues.
- Generous pension contributions from us.
- 4× life assurance through our company pension.
- Enhanced maternity/paternity/adoption leave schemes.
- ‘My Morri’ discount platform: 850+ partners, cashback and instant vouchers.
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