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Team Member — Café Role
About the Role
Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They’re the talented people making every day a little better for our customers. Now, you can join them.
As a Team Member in our café, you're part of everything: cooking, chatting with customers, and making a real impact. Dedicated to great service, you’ll ensure every dish you prepare lives up to the menu’s promise and meets all safety standards. You’ll also maintain the café’s tidiness, from kitchen equipment to customer tables.
This is a lively role, full of everyday challenges—but that’s also part of what makes it exciting! You can enjoy:
- Flexible working hours
- Opportunities for progression
- Guaranteed minimum hours (a minimum of 8 hours per week)
We operate within set availability windows, which are shown in the table. Schedule builds will be available weekly using these windows. 3 weeks’ notice will be given for exact shifts. We support flexibility, so if your availability aligns closely with ours, we still welcome your application.
Candidates must be 18+ to apply.
Key Responsibilities
While specific tasks depend on business needs, your role will include:
- Keeping kitchen equipment and utensils clean and organised
- Serving customers efficiently and with care
- Following food safety and hygiene regulations, updating daily records
- Applying FIFO (First In, First Out) for fresh stock management
- Handling deliveries and storing food safely
- Adhering to Policy and Procedures
- Preparing and serving food according to menu standards
- Ensuring standards are met and all food products are available
- Being a menu specialist and serving food exactly as intended
- Resolving complaints and relaying information to Café Manager
- Staying updated on business communications and initiatives
- Clearing and sanitising tables
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Requirements
Must Have
- A commitment to hospitality and exceptional customer service
- Knowledge of Health and Safety standards
- Ability to work efficiently and maintain a clean environment
Personal
- Teamwork: Comfortable working collaboratively
- Communication: Strong verbal skills and a proactive attitude
- Multitasking: Ability to manage multiple tasks while working under pressure
- Initiative: Confident in improving processes independently
- Organisation: Good at planning and keeping things structured
- Adaptability: Thriving in a fast-paced, busy environment
What’s in It for You?
Our café offers an exceptional work-life balance and a comprehensive benefits package, including:
✅ Colleague Clubcard
- 10% off purchases + 15% off at payday weekends
- £2,000 annual savings potential across three exclusive cards
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✅ Flexible Working
- Request flexible schedules from day one
✅ Retirement Savings Plan
✅ Life Assurance
✅ Wellbeing Flex
- Access to free wellbeing services covering mind, body, and life
✅ Extended Savings Opportunities
- Deals on everyday items, dining out, and utility bills
✅ Uniform Provided
- Policies to help through all life’s moments
✅ Holiday Entitlement
- 28 days annual leave (including Bank Holidays)
✅ Colleague Networks
- Diverse in-house communities for shared interest/backgrounds
About Us
With +329 cafés nationwide, our teams ensure stellar customer experiences—no two days are alike. Our Tesco Cafés foster a genuine family feel, offering a True Place to Get On.
Diversity, Equality & Inclusion (DE&I)
At Tesco, we celebrate difference. Whatever your background, we ensure you can bring your authentic self to work. Everyone’s Welcome.
Our Disability Confident Leader accreditation reinforces our commitment to an inclusive, accessible recruitment process.
Flexible Working
Life is diverse, and so are our offers to support you, whether:
- Starting your career
- Pursuing passion projects
- Adapting to caregiving, retirement, parenthood, or other meaningful transitions
Discuss flexibility from the application stage.
Roles may close early due to high applicant volumes. Interviews only provide individual feedback.
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