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Cafe Team Member
Team Member – Café (Hospitality Opportunities) at Tesco
About the Role
Tea is brewing. Café doors are opening. The day is about to start.
Now, you can join the talented team members making every day a little better for our customers.
As a Team Member in our café, you're part of everything—cooking, creating a welcoming atmosphere, and delivering exceptional service. You’ll ensure every dish you prepare lives up to our high standards while maintaining food safety compliance and a clean, welcoming environment.
This is a lively, dynamic role, perfect for those who thrive in fast-paced environments. Benefits include flexible working hours, opportunities for progression, and much more.
As part of our policy, we guarantee 8 hours of work per week to all new colleagues.
| Availability Windows | Notes |
|---|---|
| Monday to Saturday (6:00 AM–9:00 PM) | Shifts will be scheduled within these times. 3 weeks’ notice of shift timings will be provided. |
| Sunday (Closed) | Flexibility Supported: If your availability aligns closely but not exactly, we still encourage applications. |
Applications closed to those under 18.
Responsibilities
The following represent the core responsibilities of the role, though duties may evolve based on business needs:
- Kitchen & Hygiene Compliance:
- Keep all kitchen equipment, utensils, and workspaces spotless and hygienic.
- Follow strict food safety and hygiene regulations, including daily record-keeping.
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Customer Engagement & Service:
- Serve customers with speed, efficiency, and care.
- Master our café’s menu and ensure dishes are prepared and served as intended.
- Resolve customer complaints and concerns, while escalating information to the Café Manager.
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Stock & Operations:
- Follow FIFO (first-in, first-out) stock rotation to ensure freshness.
- Accept deliveries and manage food storage safely and efficiently.
- Monitor stock levels to maintain menu availability and standards.
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Sanitation & Environment:
- Tidy and sanitise kitchen spaces, utensils, and tables.
- Maintain high cleanliness standards across all customer-facing areas.
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Communication & Adaptation:
- Stay updated on new initiatives and business communications.
- Work confidently and proactively to improve processes while maintaining cleanliness and organisation.
Requirements
You’ll need to bring the following to the role:
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Operational Skills:
- Commitment to hospitality and delivering outstanding customer service.
- Understanding of health, safety, and hygiene standards.
- Ability to maintain a clean, organised work environment.
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Personal Attributes:
- Comfortable and motivated in a team environment.
- Proactive communicator with a positive, proactive attitude.
- Strong multitasking and ability to thrive under pressure.
- Confident in taking initiative to improve workflow and efficiency.
- Adaptable to the challenges of a fast-paced, busy café.
What’s in it for You?
As part of your rewarding pledge to Tesco’s Café family, enjoy exceptional growth opportunities and benefits designed to enrich your life and career:
- Dedicated Discounts:
- 10% off Tesco products, with a bonus 15% at payday weekends.
- Exclusive Colleague Clubcard savings (up to £2,000 annually + a shareable family card).
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Flexibility & Support:
- Flexible working from day one, including discussions about tailored working arrangements based on your needs.
- Retirement savings plan and life assurance protection.
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Wellbeing & Health:
- Free wellbeing services (mental health, fitness, and practical support).
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Everyday Savings:
- Access to exclusive discounts and deals on everyday purchases, dining out, and utilities.
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Professional Perks:
- Fully funded uniform.
- 28 days of holiday inclusive of Bank Holidays.
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Belonging & Purpose:
- Colleague networks enabling connections across diverse backgrounds.
- A genuine family feel—where everyone’s welcome.
About Tesco Cafés
With 329 cafés and growing, we champion a commitment to excellence with no two days the same. Here, we embody our value:
“A Place to Get On”
Cultural Inclusion:
Diversity, Equity & Inclusion at Tesco is a core principle. No matter your background, we ensure every voice is heard, and you can truly be yourself at work.
Adaptability & Support:
Life brings changes—whether at work or home—Tesco supports flexibility and welcomes conversations about adapting work arrangements. Examples include:
- Supporting transition to roles like parenthood or carer commitments.
- Retirement or career adaptation.
- Accommodating disability with an accredited Disability Confident Leader stance.
For accessibility support or additional inquiries, click here for further details.
Note: Roles may close earlier due to high applicant volumes. Individual feedback is provided only to interview attendees.
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