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The Role
Chief AI Officer, FS&GEC is the single accountable executive for translating AI into measurable value, control posture, and capability uplift across Finance, Sustainability, and Group External Comms. Reporting to the Group Chief AI Officer with dual accountability to the domain GCOO, this role sets and executes the AI roadmap, owns prioritization and value tracking, and operates within Group-wide standards for safety, evaluation, and tooling. Success means converting AI capability into commercial outcomes through AI Product Owners aligned to Value Streams while maintaining a strong control mindset, including SOX/SOC posture and strict pre-disclosure controls. You’ll act as the named regulator-facing executive for the domain and hold accountability for AI performance, including P&L, cost pool, RWA, and capital efficiency, with joint value attestation alongside the domain CFO. The role participates at ExCo level and shapes the Risk Committee narrative while representing the domain externally with clients, peers, regulators, and industry forums. You’ll also build and run a business-aligned AI capability across squads and governance to ensure disciplined, value-led deployment.
What you'll be doing
- Own the FS&GEC AI roadmap aligned to the domain’s P&L or control and coverage outcomes with quarterly refreshes
- Set prioritization across Value Streams and track value delivery, including productivity, revenue, risk-reduction, or coverage gains reconciled to Finance
- Govern the domain AI control posture within Group standards for safety, evaluation, and tooling
- Run domain AI governance in partnership with relevant 2LoD teams and the Head of AI Strategy, Governance, Risk Management & Responsible AI
- Represent the domain with regulators as the AI competent person and produce regulator and audit-grade evidence on AI activity
- Sign value attestation jointly with the domain CFO and own accountability for AI performance, including cost pool, RWA, and capital efficiency
- Build business-aligned AI squads and capability across a significant team footprint and develop the internal bench
- Gate major AI investments within the domain capital envelope to ensure disciplined, value-led deployment
- Strengthen the operating model with clear RACI across Value Streams and promote handover from FDT pods to in-business squads
- Own the response pattern for AI incidents within the domain to protect the bank from systemic detection or experience failures
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What we're looking for
- Bring senior operating experience from a Tier-1 bank, top-tier consultancy, or peer financial services or fintech firm with accountability at a major business line level
- Demonstrate ownership of P&L, cost-pool, or risk-posture outcomes through a regulatory cycle, including model risk, conduct, or third-party risk
- Apply AI literacy with strong product and journey judgment, including the ability to debate models, evaluations, agents, and risk with specialists
- Show established experience partnering with regulators such as PRA, FCA, HKMA, MAS, or SEC as applicable to the domain
- Operate with credibility across at least two of HSBC’s principal regulatory blocks - UK, Asia, or Americas
- Deliver cross-functional transformation in a matrixed organization with clear decision rights and operating cadence
- Evidence credibility across Finance, Sustainability, and external communications environments
- Maintain a strong control mindset, including SOX/SOC posture and strict pre-disclosure controls for accuracy, governance, and confidentiality
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Converting AI into outcomes
If you want to shape how AI delivers measurable value across Finance, Sustainability, and Group External Comms, this role offers the scope to do it at scale. You’ll set the roadmap, govern the control posture, and build the capability that turns AI into outcomes the business can stand behind. You’ll also represent the domain with regulators and help shape executive and Board-level narratives on AI performance and risk. If this matches the work you want to own, we’d welcome your application.
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