Specsavers
Call Centre/Admin Assistant
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Call Centre Assistant – Hexham Store
Specsavers is a well-known UK optical retailer and a staple of the High Street. Are you ready to join our team?
About the Role
As a Call Centre Assistant at Specsavers, you’ll take on a variety of administrative tasks to support our store’s success, including:
- Managing NHS eye care forms and bookings
- Handling call triaging and answering general customer queries
- Updating and organising patient records
- Scheduling and managing customer appointments
Your role is crucial in ensuring a smooth and professional administrative service for our clients.
About Our Store
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Located in Hexham, with off-site parking and bike lockups available.
Our Team
We’re glad to welcome you into a passionate and dedicated team—you’ll be joining colleagues ready to support your success.
** Benefits**
We prioritise your well-being and career growth with a range of benefits, including:
- Hourly wage of up to £12.91/hour (dependent on experience)
- Full-time position with weekend shifts
- Automatic pension scheme membership (with employer contributions)
- Specsavers Perks – access to exclusive discounts on everyday essentials
- WeCare – confidential employee assistance for you and your immediate family
- Complimentary subscription to Headspace
- Discounts on eye and hearing care for you and your dependents
- Paid birthday leave – an extra day off to celebrate!
- Enhanced family leave and generous sick pay
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Requirements
To join our team as a Call Centre Assistant, you’ll demonstrate:
- Clear and professional verbal communication
- Ability to stay composed under pressure
- A customer-first mindset, showing empathy and understanding
If this role resonates with you, apply now—don’t wait, the opportunity will be filled quickly!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location