BIMM University
Campus Experience and Security Supervisor
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Campus Experience and Security Supervisor
Campus Experience and Security Supervisor
Location: London
Salary: £29,172 – £35,464 per annum
At BIMM University, we are more than just an educational institution. We are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer diverse courses in modern music, performing arts, filmmaking, and creative technology. Our commitment to excellence in creative arts education sets us apart, ensuring students acquire the knowledge, skills, and opportunities needed to thrive in their chosen fields.
About the Role
As Campus Experience and Security Supervisor, you’ll play a vital role in shaping the daily experiences of students, staff, and visitors by maintaining a positive, safe, and well-organised environment. This role blends front-of-house duties with operational, security, and administrative responsibilities.
What You’ll Do
Core Responsibilities
- Be the key point of contact on campus, providing a professional and inclusive welcome to students, staff, visitors, contractors, and industry guests.
- Offer clear information and guidance to help everyone navigate campus services and facilities.
- Maintain a visible and engaging presence to enhance the overall campus environment.
- Lead the secure opening and closing of buildings while adhering to agreed procedures.
- Monitor and manage access control, ensuring safe and appropriate access policies.
- Manage visitor sign-in processes and issue access passes in compliance with health and safety regulations.
- Maintain accurate records through visitor, key management, and related systems.
- Assist with emergency procedures, including evacuations and routine system checks.
- Identify and escalate any concerns related to facilities, safety, or security.
- Coordinate deliveries to ensure timely and accurate receipt, logging, and distribution.
- Support student ID card services, including processing new applications and replacements.
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Requirements
Personal Attributes and Skills
- Relevant experience in front-of-house, reception, security, or customer-facing roles.
- A calm, approachable demeanour with the ability to confidently engage with diverse individuals.
- Strong communication skills (both written and verbal).
- Excellent organisational skills, capable of managing multiple priorities in a fast-paced environment.
- Familiarity with systems and the ability to maintain accurate records.
- An understanding of health, safety, and safeguarding considerations in a public-facing environment.
- Solid judgement and the independence to operate within established guidelines.
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BIMM University Experience
We are a values-driven organisation, with our core principles shaping everything we do: Believe in Everyone, Challenge the Norm, Grow Together, Do The Right Thing, Own It.
Benefits Package
- 25 days leave per year (full-time equivalent).
- SMART pension scheme.
- Comprehensive benefits package.
Inclusivity Commitment
We aspire to foster a culture of inclusivity and representation. We are particularly interested in hearing from applications from people of colour, as they remain underrepresented in our organisation.
Important (Legal) Note
As part of our commitment to student safety and welfare, all successful applicants will be required to complete a basic DBS disclosure. Depending on the role and statutory requirements, further enhanced DBS checks (with or without a barred list consideration) may be necessary.
How to Apply
Please proceed to apply—once submitted, you’ll be redirected to our careers portal to finalise your application.
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