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Campus Experience and Security Supervisor, GET STAFFED ONLINE RECRUITMENT LIMITED
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Campus Experience And Security Supervisor
Location: London
Salary: £29,172 – £35,464 per annum
Our client is more than just an educational institution; they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields.
About The Role
As Campus Experience and Security Supervisor, you’ll play an important role in shaping how students, staff, and visitors experience the campus on a daily basis. You’ll be a visible and approachable presence, contributing to an environment that feels safe, organised, and welcoming.
This role combines front-of-house responsibilities with operational, security, and administrative duties.
Responsibilities
- Act as the key point of contact on campus, providing a professional and inclusive welcome to students, staff, visitors, contractors, and industry guests
- Offer clear information and guidance, helping people navigate campus services and facilities
- Maintain a visible and engaging front-of-house presence to foster a positive campus environment
- Support the secure opening and closing of buildings in line with agreed procedures
- Monitor and manage access control, ensuring safe and appropriate building access
- Facilitate visitor sign-in processes and issue access passes in line with health and safety requirements
- Keep accurate records using visitor, key management, and related systems
- Assist with emergency procedures, including evacuations and system checks
- Identify and escalate potential facilities, safety, or security concerns
- Coordinate deliveries, ensuring proper receipt, logging, and distribution
- Support ID card services, managing new requests and replacements
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Qualifications & Skills
You will bring the following qualifications and skills to the role:
- Experience in a front-of-house, reception, security, or customer-facing role
- A calm and approachable demeanour with strong interpersonal and engagement skills
- Strong communication skills, both written and verbal
- Exceptional organisational abilities, including managing multiple priorities in a fast-paced setting
- Confidence in using systems and maintaining accurate records
- Aware of health, safety, and safeguarding considerations in public-facing environments
- Sound judgement and the ability to work independently while following established procedures
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Culture & Benefits
Our client operates as a values-led organisation, with their core values providing direction:
- Believe in Everyone
- Challenge the Norm
- Grow Together
- Do The Right Thing
- Own It
In addition to joining a dedicated team, you’ll enjoy:
- 25 days holiday (per annum, FTE)
- SMART pension scheme
- Comprehensive benefits package
Our client actively fosters an inclusive culture reflective of their diverse communities. They particularly encourage applications from people of colour who are underrepresented within their organisation.
Security Requirement
All successful applicants will be required to complete a basic DBS disclosure. Enhanced DBS checks or enhanced checks with barred list queries may be required depending on the role and statutory/internal policies.
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